User Access Management Expert

• Main responsibilities:

• Responsible to provide expertise and consult in UAM (User Access Management) and authorizations area across ERP Systems with a focus on SAP-associated applications (S/4 Hana, BW 4/Hana, Fiori, GTS, PO, BO/BOBJ and SAP GRC and/or Sailpoint);
• To support proper UAM transition from Projects Hypercare to RUN organizations;
• To handle SAP Role design, build and test for RUN and projects in a growing scenario;
• To provide expertise and support on projects requirements gathering, planning and UAM resources estimates;
• To support UAM Project teams and act as owner for UAM deliverables. To address risks and issues in a timely manner;
• To support ERP AMS UAM and SAP GRC and/or Sailpoint teams, while safeguarding the UAM core model by working closely with offshore support teams in maintaining and assessing of operational requirements and service issues for improvement opportunities;
• To support UAM solution, playing a role in UAM change and incident management processes with a proper tasks prioritization;
• To support and address UAM escalations, incidents, security breaches, audit points. To support users in cooperation with Digital and Business stakeholders;
• To review metrics, monitor KPIs and escalate on the potential resource gaps;
• To support on Regulatory and Compliance activities in UAM domain: UAM process audits (for the SOX campaigns), Annual User Access review, design and management of security and monitoring controls;
• Remains up to date on company’s standards, digital industry practices and emerging standards;
• To act as UAM representative for Live organizations and to animate key users community, seeking to raise users awareness and process improvements in UAM area;
• To collaborate with the enhancement process for the UAM program, including GRC Access Control, Business Roles Management and Emergency Access Management;
• To act as IT controls expert for ERP Systems and collaborate with other AMS/AIMS colleagues for ITGS / Audit matters;
• To provide Level 3 technical support and consult AMS UAM teams on the deep technical UAM and authorizations related topics and configurations across ERP and SAP GRC and/or Sailpoint systems;
• To support on the agenda and coordinate systems downtime support activities and systems upgrades from UAM PoV;
• To perform expertise within the risk & impact analysis, for authority checks across new developments and enhancements to roles design. To ensure that SoD risks are covered by the corresponding Key Users involvement;
• To be proactive and share expertise and best practices around UAM and authorizations area, to initiate and support systems health check and clean out activities to keep the design consistent and secured;
• To review and validate sensitive access provisioning within Emergency Access Management process. To ensure that proper approvers are engaged in validation process;
• Working closely with UAM Documentation creation and review, to participate in the trainings agenda for key users and other stakeholders communities.

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