(USA) Senior Manager, UX Design

Position Summary...

What you'll do...

About the teamUS Omni Platform product team is focused on improving Walmart customer experience across both physical & digital and making Walmart the most exciting place to shop. With 4000+ brick and mortar stores and thousands of other suppliers fulfilling Walmart's online/in-store orders for over 1 billion customers - the challenge and complexity is pronounced! We work within the world’s largest retailer yet maintain a startup feel working in small agile teams to revolutionize the fulfilment landscape. As a leader in the supply chain group, you are accountable and responsible for delivering best-in-class experiences for several critical products/platforms that helps serve our customers in the most cost-effective manner in multiple geographies and businesses.
As Senior Manager, UX of this team, you will drive key experiences in the area of Transportation & Real Estate. This role involves significant responsibility in creativity, technical expertise, and business domain understanding required.As a  Senior UX Manager, you will lead a team to articulate the strategy and design for our transportation and real estate product and experiences. Provide overall strategic leadership for design activities across multiple domains and product lines.You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. This work will allow you to innovate and directly impact the millions of customers we serve every day. Our goal is to create a hyper-personalized experience that is so indispensable our customers can’t live without it. Ultimately, giving millions of households and families the chance to save money and live better.You’ll set the vision for the best in class driver experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.You’ll sweep us off our feet if you have...

• Excellent visual and interaction design skills and a keen understanding of trends in and out of retail. 
• An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority. 
• A demonstrable understanding of transportation space and deep experience building experiences that drive efficiency and customer satisfaction.
• A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design and believe in inclusion. 
• Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.
• Comfort with ambiguity along with an ability to motive teams and partners.
• Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members.
• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.
• A strategic mindset and a system thinking approach to taking the complex and make it simple. 
• Find joy in leading by doing. You inspire, coach, and contribute to our team culture. 
• A self-starter mindset who is well organized and always looking to improve things. 

You’ll make an impact by:

• Designing at the highest level of craft for a broad population of Walmart associates, drivers and business users. 
• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals. 
• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
• Owning and driving a program of work and collaborating seamlessly with cross-functional partners.
• Recruiting the best design talent and mentoring our growing team team.
• Thinking holistically so that we build true end-to-end experiences.
• Multitasking across different projects and adapting to changing priorities. 
• Championing the Design Thinking philosophy throughout the business. 
• Communicating effectively with kindness and empathy. 

Preferred qualifications:

• Degree in HCI, Information Architecture, Digital Design, or similar and 10+ years of experience in product design.
• Have a fantastic portfolio of elegant design solutions. 
• Excellent written and verbal communication. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

203 Se Martin Luther King Jr, Bentonville, AR 72712-0000, United States of America