Company Description
About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job Description
The Fieldwork Assistant/Project Assistant – Custom Recruitment is responsible for executing online recruitment tasks for Market Research studies.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Execute the online recruitment strategies for healthcare professionals and consumer studies through text messages, email referral campaigns and segmented emailing.
- Ensure that recruitment tasks assigned for projects are fully executed,
- Have an excellent understanding of recruitment methods and processes to ensure they are being appropriately applied to projects and panel recruitment,
- Ensure company email templates are correctly utilized,
- Follow company email marketing guidelines,
- Ensure that email campaigns are sent in accordance with the provided specs and quality standards,
- Run online desk research to enrich the healthcare professionals’ database,
- As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards.
Supervisory Responsibility: No
Competencies:
- Proficient at Excel,
- Be proactive and know how to work independently on projects,
- Enjoy working with and comfortable with large amounts of data,
- Exhibit a high level of attention to detail and accuracy,
- Be able to work as part of a team and show flexibility in the tasks they are asked to perform,
- Independently motivated and inspired by working in a dynamic environment,
- Comfortable with change, ability to derive opportunity from uncertainty,
- Analytical and strategic thinker.
Education and Other Requirement:
- Bachelor’s degree or equivalency preferred,
- Fluent in English
- Experience for content marketing initiatives to drive traffic, engagement and leads, that optimizes recruitment and member retention,
- Creation of digital content (e.g., website, blogs, newsletters), management of all creative resources including designers, writers, and other agency personnel,
- Channel management of digital content hubs and all supporting social channels including email / newsletter distribution
Qualifications
Bachelor’s degree or equivalent preferred
Relevant coursework in market research or healthcare preferred, but not required.
Additional Information
Knowledge, Skill, Ability:
- Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
- Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
- Interest / natural curiosity or previous experience /exposure within the healthcare space
- Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success.
- Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
- Self-motivated and able to (re)prioritize tasks throughout the workday.
- Exceptional time management, organizational skills, attention to detail and ability to multitask.
- Willing to work in US EST Shifts (6:00 PM IST to 3:00 AM IST).
Top Skills
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe.
M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
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