Underwriting Support

Posted 12 Days Ago
Be an Early Applicant
Center Valley, PA
1-3 Years Experience
Fintech • Financial Services
The Role
The Underwriting Support position involves managing verification queues, assisting with underwriting approvals, monitoring hold queues, processing documentation, making bank verification and fraud alert calls, and maintaining customer profiles in Salesforce. Strong attention to detail and multitasking in a fast-paced environment are essential.
Summary Generated by Built In
Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Responsibilities:

Shift4 Payments is looking for an individual who is driven, extremely self-sufficient, highly motivated, and holds themselves to the highest standards of professionalism. We will be evaluating candidates based on how they interview, prior experiences, knowledge, and references. This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, customers, and the public; work as part of a team and collaborate with colleagues, and complete projects under tight deadlines even when there are competing requirements and changes in assignments.   

  • Assist with accounts on hold Shift4 Shop vertical by means of verification queue management
  • Assist with underwriting conditional approvals
  • Monitor hold queue for underwriting to declines
  • Process Addendums for all brands including new authorized signer and legal name changes
  • Daily Underwriting reporting reviews
  • Bank Verification Calls
  • Fraud Alert Calls
  • Site inspections reviews
  • Manual release of ACH hold on merchant accounts
  • Application creation for Underwriting globally
  • Customer profile setups in Salesforce
  • Contract Amendments EU underwriting
  • Reviewing sub merchants to align with underwriting standards
  • Assist with Tin mismatches
  • Underwriting queue assignments
  • Assign and work underwriting holds
  • GWO reviews and approvals
  • Advantage program reviews
  • Legal name change closures
  • Giact ongoing monitoring
  • Assist with merchant registrations
  • Additional duties as mgmt. sees fit

Qualifications:

  • High school diploma or the equivalent required.
  • Experience with Microsoft Office Suite, Google Suite required.
  • Strong typing skills with strict attention to detail is a must.
  • Excellent listening, written, and verbal communication skills.
  • Self-starter and who can handle multiple tasks in a fast-paced environment.
  • Problem solving and critical thinking ability to make a business decision
  • Data Entry experience

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


The Company
HQ: Pennsylvania, NY
835 Employees
On-site Workplace
Year Founded: 1999

What We Do

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

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