UI/UX Designer 2

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a UI/UX Designer 2 to be responsible for designing customer experiences for a variety of internal and external facing applications. Initiates ownership of the design strategy for multiple digital products, leveraging data and user research to define a seamless experience across platforms. This individual is highly collaborative, hands-on, and partners with various Product, Engineering, and Marketing stakeholders to ensure a customer-focused and engaging experience at every interaction.

Reports To: AVP or Director, Business Applications

Some travel may be required.

ESSENTIAL RESPONSIBILITIES

• Makes strategic design decisions based on user needs, business goals, and resources.
• Facilitates conversations and collaborates with technical and non-technical stakeholders, including Designers, Product Managers, Marketing Managers, Architects, and Engineers.
• Conducts user research activities contextually, shares findings with stakeholders, and translates insights into next design iterations. Activities include, but not limited to, usability testing, interviews, and surveys.
• Stays current as an expert on the latest UI/UX practices for mobile and web design. Takes smart risks and champions new ideas based on data and best practices. Advocates for simple, modern design and adherence to design conventions and best practices (e.g., responsiveness, accessibility).
• Iterates the product design cycle, including user research, storyboarding, user journeys, wireframes, prototypes, and tests.
• Translates complex user requirements into simple, intuitive, aesthetic, and enjoyable solutions.
• Collaborates with user acceptance test team to verify all new digital assets and user flows.
• Contributes to Pattern Library to maintain consistency across digital products.

QUALIFICATIONS

• Education: Bachelor's degree in Interactive/User Design or equivalent from four-year college or university required.
• Experience: A minimum of five (5) years of experience as a UI/UX Designer with demonstrated ability designing web and mobile experiences for consumers. Experience participating in full product cycle, concept to launch. Experience designing complex solutions for complete digital environments. Hands-on experience using wireframe tools (e.g., Figma, Axure, Photoshop, Illustrator, etc.). Experience with IE, Chrome, and iOS platforms.
• Technical Skills: Subject matter expert for user experience, visual design, interactive design, user research, information architecture, and design principles. Content strategy a plus. Knowledge of major browsers and cross-browser/platform/device compatibility issues. Technical acumen with web technologies - HTML, CSS, JS (iQuery, React, Angular, etc.).
• Math and Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where some limited standardization exists. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Innovation and Initiative: Recognizes opportunities and initiates action to capitalize on them. Employs sound judgment in determining how innovations will be deployed to produce higher return on investment. Analyzes previously used concepts, processes or trends to devise new efficiencies or approaches not obvious to others. Thinks expansively by combining ideas in unique ways or making connections between disparate ideas.
• Conceptual Thinking: Actively and continuously gains new insight to the latest trends or practices for mobile and web design. Identifies the relevant areas that need further development or improvements in end-user experiences.

DESIRED SKILLS

• Ability to determine unique and creative solutions to problems within an Agile environment.
• Expert ability to communicate changing requirements or priorities across a project team and achieve timely buy-in.
• Strong presentation skills and ability to defend design decisions with solid rationales based on UX principles, user research, and product knowledge.
• Familiarity with usability heuristics and reviewing products using this methodology.

WHAT WE OFFER

• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Modern Office Setting
• Free On-Site Fitness Facility
• Free downtown shuttle route
• Two-minute walk from Walnut Creek BART Station
• Three-minute car ride from CA-24 and I-680
• Free On-Site Garage Parking

BENEFITS

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.