The Role
The Travel Services Processor ensures compliance with travel and entertainment policies, manages employee credit card requests, audits expense reports, prepares reports for management, and provides customer service for travel-related inquiries. Responsibilities also include maintaining travel-related information and assisting with administrative tasks while maintaining confidentiality and discretion.
Summary Generated by Built In
Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
- Understands the nuances of the Travel & Entertainment (T&E) and Corporate Credit Card policies.
- Monitor the JIRA ticketing system and promptly responds to employee queries
- Audit expense reports to ensure expenses comply with Company policy and any discrepancies are flagged for investigation.
- Prepare periodic T&E reports to inform management about matters requiring their attention
- Validate credit cards requests are for approved employees and request new or replacement cards when applicable
- Close credit cards immediately following an employee’s departure from the company.
- Assist with updating all relevant information Concur
- Reserve travel for India based employees
- Provide exceptional customer service and support to travelers, and credit card holders
- Perform other administrative activities as assigned
- Adhere to department policies, procedures, and expectations
Qualifications
- High school diploma or equivalent, but bachelor’s degree in business administration, Travel Management, Hospitality, or a related field is a plus
- Proficiency in Microsoft Office applications, Concur or similar travel management & expense reporting applications, and an aptitude to learn new computer programs
- Demonstrated communication skills (including active listening, writing, and emotional intelligence)
- Detail oriented with demonstrated administrative and organizational skills and ability to prioritize and manage multiple assignments simultaneously
- Ability to work independently with supervision
- Ability to maintain confidentiality, use discretion, and make sound judgment
- Strong understanding of travel industry, domestically and internationally
- Ability to analyze data and generate actionable insights
- Certified Corporate Travel Executive (“CCTE”) or similar certification and proficiency in multiple languages is desirable but not mandatory
Work Environment
- Office-based with little to no travel expected
- Fast-paced, deadline-driven environment requiring adaptability and multitasking
- Ability to lift 25 pounds is required
Qualifications
The Company
What We Do
Light & Wonder is a leading cross-platform global game company focused on creating new worlds where players can immerse themselves in dynamic casino, online or mobile games.
Headquartered in Las Vegas, Nevada, with nearly 5,000 employees, the company has locations on six continents.
