Full Time or Contract.
EnglishBusiness is looking for a Translation Project Manager.
This role works with our clients to identify translation/localization requirements, organizes a project plan, secures and manages vendor/linguistic resources to successfully complete and deliver the project with timeliness and accuracy.
Duties and Responsibilities
- Serve as the main point of contact for designated clients and projects.
- Enjoy direct client contact and enjoy service delivery as a passion.
Build, maintain and grow new and existing client base through excellent customer service , clear communication and consistent high quality service - Project Management
- Gather all documents, instructions, requirements at start of project.
- Clearly scope and price projects
- Manage resources/vendors for each project.
- Manage project budget and timeline with various resources/vendors.
- Keep the client up-to-date on project progress through status updates, project reports.
- Perform quality checks at various stages of process to ensure quality and accuracy.
-Communicate with client on any requested changes, disseminates comments and corrections back to the production team.
- Create and maintain linguistic assets in CAT tool.
- Create and maintain client information in TMS including billing and related project data.
- Support sales team with new client quoting and project scoping.
- Document all client communications in CRM.
Qualifications
- Bachelor’s Degree from an accredited college or university.
- Minimum two year of translation project management experience
- Experience in direct contact with clients.
Specialized Skills
- Excellent written and verbal German and English communication skills, additional languages would be an asset.
- An understanding of TMS workflow and translation memory tools. (XTRF and MEMOQ experience would be preferred).
- Highly-developed computer skills (MS Office, Windows).
- Knowledge of a variety of Desktop Publishing tools (InDesign).
- Detail orientation with the ability to multitask.
- Ability to meet deadlines.
- Excellent problem solving, organizational and analytical skills.
- Ability to negotiate rates if needed.
- A good team player while independent in carrying out assigned tasks.
What We Do
TLG is a full-service language provider offering robust Translation and Localization services. We assist with onsite, over the phone and virtual interpreting as well as document translation and localization of websites. We care about our clients and continue to improve our best-in-class technology and the retention of qualified interpreters. Offering over 200 languages with fast connection times, we make it easy for you to communicate with confidence
