Our Opportunity:
Chewy, the fastest growing e-commerce business in the market today, is seeking passionate and self-motivated Transitioning Military Service Members to join our growing Operations team. If you have a steadfast drive, validated leadership skills, and a quantitative mentality ready for a new challenge to accelerate your personal growth, Chewy may be the right environment to improve your career success while boldly innovating how we "wow" our customers and team members. Our leaders are critical in driving fast paced, high volume operations to ensure Chewy is taking care of the people who take care of pets. Do you have the determination for this once in a lifetime opportunity?
What You'll Do:
- Provide hands-on, field-based leadership while progressing through assignments as an Area Manager with 45 team members.
- Manage the inbound, outbound, and inventory control activities within one of our Fulfillment Centers (FC) to ensure timely picking, packing, and shipping of customer orders while maintaining on-time shipments and minimal shipment defects.
- Cultivate and maintain a safe work environment for all team members within our Fulfillment Centers.
- Mentor, train, and develop your fellow team members to support career progression and learning.
- Create a positive team dynamic that encourages all employees in the FC to provide feedback, motivate change, and stay focused on the customer experience.
- Drive continuous improvement in safety, quality, cost, and delivery while growing and expanding capabilities within the FC.
- Assist with design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions.
- Analyze and solve problems at their root while simultaneously stepping back to understand the broader context.
What You'll Need:
- Extensive military leadership experience, serving as an E5 with 2 years time in grade, SNCO, or Officer.
- Proven experience of effectively managing large groups of 35 or more team members.
- Strong written, verbal, analytical and problem-solving skills at the tactical and strategic levels.
- Ability to effectively operate both independently and as part of a team.
- Strong project management and continuous improvement skills.
- Successful candidates must have the flexibility to work NIGHTS and/or WEEKENDS.
- Must be able to lift up to 49 pounds with or without reasonable accommodation.
- Must be able to stand and /or walk for up to 10 hours daily.
What Separates You From The Pack:
- Bachelor's Degree from an accredited university.
- Certification or experience in Lean Six Sigma
- Unwavering curiosity, a bias for action, and the drive to deliver value.
- A passion for winning and an understanding that you can always do better.
- Proven track record to look for solutions in non-traditional ways. Seeing opportunities to innovate and lead the way.
- Ability to work with shifting deadlines in a fast-paced, high volume environment.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
