Transformation Consultant II

Posted 3 Days Ago
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Jacksonville, FL
Mid level
Fintech
The Role
The Transformation Consultant II leads large projects focusing on business process improvement, solution design, and operational gap identification. Responsibilities include analyzing business needs, documenting processes, communicating with stakeholders, and supporting junior team members. An adaptable approach and strong analytical skills are crucial in a regulated environment.
Summary Generated by Built In

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. 

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team: 

This team are responsible for leading large, complex projects focused on strategy and business process improvement. Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers.

We are looking for a Transformation Consultant to support the development of end-to-end solution designs.

Supporting on very large change projects, partnering with the wider business to solution design through definition of complex initiatives and creating solutions impacting operations.

What you’ll own

  • Identifying operational and functionality gaps to develop, recommend and package the best possible solution
  • Plan and lead analysis to identify where solutions are required for projects and workstreams 
  • Designing and owning Solutions, able to identify best in class solutions to technically challenging issues 
  • Investigation of the business area and processes to gain wide understanding of the scope of functionality being delivered 
  • Capturing key requirements and documenting end to end process 
  • Responsible for outlining problems, opportunities and solutions to key stakeholders 
  • Status Reporting, both written and verbal, to senior stakeholders including progress, risk and issues. 
  • Communicates effectively with other Project resources, on progress of tasks and identification of risks / issues that may affect the smooth progression of the projects. 
  • Ensure compliance of all regulations and legislation, such as FCA, DPA, TCF
  • Provide ad-hoc support and guidance to more junior members of the team

What you bring 

  • ​Experience of creating a detailed business analysis, outlining problems, opportunities and solutions for a business
  • Status Reporting including risk and issues
  • Being detailed-oriented and capable of delivering a high level of accuracy
  • Organisation skills
  • Adaptable style and comfortable operating in a rapidly changing environment
  • Experience working in a regulated environment
  • Exceptional communication skills
  • Excellent analytical skills, quantitative and qualitative
  • Proven experience of defining business requirements and presenting back to leadership
  • Strong stakeholder management across both peer group and leadership levels

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

  • A competitive salary and benefits.
  • Time to support charities and give back to your community.
  • Global employee assistance program.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. 

#LI-HMS77

#IND2025


  

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Top Skills

Business Analysis
Communication
Project Management
Regulatory Compliance
Stakeholder Management
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The Company
HQ: Cincinnati, OH
1,200 Employees
On-site Workplace
Year Founded: 1971

What We Do

Need to close complex deals with innovative solutions and dedicated service? Our payment solutions help further the average life of merchants, getting you a better bottom line.

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