Training Specialist (Brighter Leader)

Posted 7 Hours Ago
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Manila, Metro Manila, National Capital Region
Mid level
Fintech • Payments • Financial Services
The Role
The Training Specialist is responsible for enhancing the skills of field managers at Sun Life by designing, developing, and conducting leader development programs. This role includes updating training content, collaborating with the Agency Management Team, and organizing learning events.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Purpose   In 2-3 sentences, please provide a summary of the purpose and objective of the job.

The position is primarily responsible for building the competencies of Sun Life field managers, primarily for Manila and Luzon through designing, developing and conducting/delivering standard leader development programs.

Major Accountabilities

Identify 5-6 major accountabilities. Describe these accountabilities by what is to be accomplished, how and why. Include the approximate percentage of time spent on each accountability. Use action verbs to begin each statement. Avoid the use of acronyms.

Designs and delivers in-house leader development programs to Sun Life’s field managers Revisit and revise/update existing leader development program as needed Collaborates with Agency Management Team for the design and delivery of customized learning sessions to field managers Updated with current training trends and techniques and apply these to the training programs, specifically on virtual training. Organizes periodic webinar events/F2F and virtual learning sessions for the field managers

Performance Indicators (if necessary)

Finance Metrics (If relevant, describe type and amount (e.g. size of budget managed, revenue, etc.)

Sales Metrics (If relevant, describe type and amount.)

Specialized Knowledge/Skills   Describe the level of technical/professional knowledge and key skills needed to successfully perform the work of the job. 

  • Must have a basic working knowledge in program design, development and delivery
  • Must have excellent presentation and platform skills
  • Must have above average communication skills
  • Must have attention to detail
  • Proficient in Microsoft Office applications (Word, Excel, Powerpoint) 

Education and Experience   Indicate the minimum education and experience required to perform the work. Include specific professional designations, licenses, registrations, etc. required to perform the job.

EDUCATION

With a Bachelor’s degree in any field

EXPERIENCE

Must have at least 3-4 years solid leader training experience in the life insurance industry Must have a basic knowledge of agency management Must be knowledgeable in training program design, delivery and evaluation Must have excellent presentation and platform skills Supervisory experience is an advantage Knowledgeable in Microsoft Office applications (Word, Excel, Powerpoint) Mus

Job Category:

Channel Management

Posting End Date:

29/09/2025

Top Skills

MS Office
The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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