Company Description
We are seeking a visionary and decisive Director of Training to join our team. As the Director of Training, you will be responsible for leading and overseeing all aspects of our organization's training and development initiatives. This key leadership role will drive the strategic direction of our learning programs, ensuring they align with our business objectives and foster a culture of continuous improvement.
Job Description
- Develop and implement comprehensive training strategies that support organizational goals and enhance employee performance
- Lead and mentor a team of training professionals, fostering a collaborative and innovative learning environment
- Design, evaluate, and continuously improve training curricula and programs for various departments and skill levels
- Collaborate with senior leadership to identify training needs and develop solutions that address skill gaps and support business growth
- Oversee the creation and maintenance of training materials, including e-learning content, instructor-led programs, and blended learning approaches
- Manage the training budget, allocate resources effectively, and evaluate the return on investment of training initiatives
- Implement and optimize the use of learning management systems (LMS) and other training technologies
- Establish key performance indicators (KPIs) and metrics to measure the effectiveness of training programs
- Stay current with industry trends and best practices in corporate training and development
- Ensure compliance with relevant regulations and standards in training delivery and content
Qualifications
- Bachelor's degree in Education, Human Resources, Business Administration, or related field; Master's degree preferred
- 8+ years of experience in training and development, with at least 5 years in a leadership role
- Proven track record in designing and implementing successful training programs in a corporate environment
- Strong leadership and management skills, with the ability to inspire and motivate teams
- Expertise in curriculum development, instructional design, and adult learning principles
- Proficiency in e-learning platforms, learning management systems (LMS), and emerging training technologies
- Excellent project management skills, including the ability to manage multiple initiatives simultaneously
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making
- Outstanding communication and presentation skills, with the ability to engage diverse audiences
- Strategic thinker with the ability to align training initiatives with organizational goals
- Experience in budgeting, resource allocation, and demonstrating ROI for training programs
- Knowledge of performance evaluation methodologies and their application in training contexts
- Professional certifications such as ATD Certified Professional in Learning and Performance (CPLP) or similar are highly desirable
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman