Description de l'entreprise
This luxury hotel 5* in Nice is located in a historic building with a Belle Epoque façade inaugurated in 1848 and completely renovated by award-winning studio David Collins, local architect Jean-Paul Gomis and TBC Interiorismo Studio, in a contemporary style. Exceptional location in the heart of the city and luxury shopping, facing the Place Masséna, the Albert 1er garden and the Promenade des Anglais. From our panoramic roof terrace in the lobby, discover our restaurants & bar, including the ''SEEN'' with its sea view, and ''Les Colonnades'', on the lobby side, with its caviar bar and Nice snacks. Escape to our wellness bubble at the Anantara Spa.
Description du poste
We hire our "Training and quality " manager
• The Quality & Training Manager's mission is to implement and animate the company's Quality policy. He supervises the design and updating of quality manuals as well as compliance with procedures. He is the interlocutor of the official control services.
It guarantees the reputation, notoriety and prestige of the establishment.
• Provide training and guidance to employees on possible quality standards, processes and best practices.
• Follow-up of online training for all hotel employees.
• Train and support trainers in the department and coordinate learning provided by interns in the department.
• Regularly train staff on the Quality System set up and the NH Part of Minor Group's standards (procedures, standards, etc.)
- Respect and enforce the group's quality standards and train staff on ANANTARA standards
Qualifications
• Higher studies in hospitality or hotel management school and/or professional hotel training
• Professional experience in a quality department of 3 years
• genuine interest in supporting the personal and professional development of all hotel employees
• Develop employee performance by giving them advice
• Strong interest in improving customer service, monitoring results
- good level in french and English is mandatory
Informations supplémentaires
• Ability to analyze and anticipate
• Ability to listen and dialogue
• Diplomacy and self-control
•Leadership
• Team spirit
• Organized, methodical
• Sense of initiative, strength of proposal
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What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
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