Training and Organizational Development Manager

Posted 4 Days Ago
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Santa Rosa, CA
Senior level
Information Technology
The Role
The Training and Organizational Development Manager develops HR strategy, leads programs in talent and performance management, and enhances employee engagement.
Summary Generated by Built In

POSITION                              Training and Organizational Development Manager

DEPARTMENT                      Human Resources

REPORTS TO                        Director of HR

FLSA STATUS                       Exempt, Full-Time, Benefited 

 

Position Summary:

The Training and Organizational Development Manager is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of talent management, change management, organizational and performance management, training and development, and coaching. Training and Organizational Development Manager provides leadership by articulating learning needs and plans to the executive management team. In addition, this position leads the efforts to develop teams and to sustain a mission-driven culture that increases engagement and performance of all staff and mitigates risk to the organization.

 

Supervisory Responsibilities:

The Head of Training and Organizational Development is responsible for building and leading the overall direction and day-to-day management of the team.

Travel:
Frequent travel is not typical for this position.


Essential Duties and Responsibilities:

  • Responsible for management or executive development programs, technical training, sales training, safety training, or train-the-trainer programs.
  • Develops and implements processes and programs designed to maximize employee productivity, performance, and engagement or close skill or knowledge gaps.
  • Analyzes results of assessments, focus groups, or employee interviews and develops and delivers interventions or training programs designed to address areas to be improved.
  • Drive change cross-functionally, and partner with leaders to build and enhance skills across the organization at all levels.
  • Offer thought leadership regarding organizational and people-related strategy and execution to scale the organization.
  • Develop solutions through organizational development (roles and responsibility clarification, competency development, etc.)
  • Provide counsel in the following areas: career planning, performance management, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.
  • Partner with the management team to craft organizational employee development and trainings, and serve as a resource for leaders in handling employee issues, conducting evaluations, staff training, problem-solving and consensus-building.
  • Regularly review HR metrics to identify trends and forecasts needs/gaps based upon upcoming business initiatives.

Job Requirements:

  • Minimum of six years related experience; bachelor’s degree (B.A./B.S.) preferred
  • Commitment to excellence and high-standards
  • Excellent written and oral communication skills
  • Proven leadership and business acumen skills
  • Strong interpersonal skills
  • Ability to work effectively with individuals at all levels of the organization
  • Strong organizational, problem-solving, and analytical skills
  • Proficient on Microsoft Office products
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Good judgment with the ability to make timely and sound decisions
  • Ability to effectively present information and respond to questions

Compensation Details:  Starting at $120k annually, plus BenefitsLanguage Skills:

  • Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedures manuals
  • Ability to write reports and correspondence
  • Ability to speak effectively before groups of employees
  • Bi-lingual Spanish a plus

Reasoning Abilities:

While performing the duties of this job, the employee is frequently required to do the following:

  • Ability to solve practical problems and deal with variables in situations where only limited standardization exits
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Accurately complete detailed forms and reports
  • Coordinate multiple tasks simultaneously
  • Collect, interpret, and/or analyze complex data and information
  • Understand and respond to a diverse population


Work Environment:

This position operates in a typical office environment. This role routinely uses standard office equipment such as a laptop computer, and smartphone. The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


Equal Opportunity:

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

 

ACKNOWLEDGEMENT:

Sonic is an at-will employer. The job description does not constitute an employment agreement, or contract, between the employer and employee and is subject to change. Other functions may be assigned and/or reassigned by the employer as the needs of the employer and requirements of the job change. The only employment contract that exists between you and Sonic is that of at-will employment. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

 

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The Company
HQ: Santa Rosa, CA
2,636 Employees
On-site Workplace
Year Founded: 1994

What We Do

Sonic is the fastest, most affordable internet provider in America. Since 1994, Sonic has been focused on building a better internet by providing high speed connectivity, exemplary customer care, advocating for users’ online privacy rights, and maintaining an open and equal internet.

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