Trainee Operational Specialist

Company Description

Who we are

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in 30+ countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Slovakia, Canada, and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.

Job Description

We are looking for a Trainee Operational Specialist to join our team remotely.

Responsibilities:

• Collect and track employee workload data, ensuring that information is accurately entered into the internal time-tracking system.
• Make necessary updates or changes to the time-tracking system as required.
• Prepare and generate detailed reports on employees' workloads and timesheets.
• Perform various analytical tasks related to workload, resource allocation, and project performance
• Prepare and update professional profiles of engineers, capturing their skills, experience, and project history.
• Assist with resource management and allocation to ensure the team is appropriately staffed across projects.
• Work closely with Sourcing Managers and Project Managers to ensure the timely and accurate collection of workload data and the smooth operation of resource planning.

Qualifications

• Analytical mindset, critical thinking, accuracy, and attention to detail.
• Ability to manage data, generate reports, and perform basic analytical tasks.
• Good knowledge of Excel (functions, queries, pivots).
• Good communication skills, particularly when working with different departments (Finance, Project Management, etc.).
• Technical, Finance, or Economics education.
• Intermediate or above English proficiency.

Nice to have:

• Understanding of database fundamentals, SQL.
• Familiarity with BI tools (Power BI, Tableau, QlikView, etc.).

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.