Search the 28 jobs at Miratech

The Full Stack Developer will be responsible for developing and maintaining both front-end and back-end applications, utilizing JavaScript frameworks and Node.js for API services. They will collaborate with teams, participate in code reviews, ensure timely project delivery, and troubleshoot applications while staying updated with web development trends.

The Solutions Architect will deliver customer experience solutions utilizing CX platforms like Genesys and cloud platforms such as GCP and AWS. Responsibilities include developing solution proposals, analyzing business requirements, designing technical solutions, and collaborating with cross-functional teams to enhance project execution and promote innovative solutions.

The Senior Software Engineer will develop and maintain software solutions focusing on Java and C++. This role involves architecting systems, optimizing SQL queries on Sybase and MS SQL Server, guiding junior developers, and maintaining legacy systems. The person will collaborate with cross-functional teams, enhance application performance, and manage documentation.

As a Senior Java Developer, you will lead the design and implementation of microservices for a cloud contact center platform, enhance customer service, and provide guidance to team engineers, ensuring high-quality code and scalable solutions while remaining current with emerging technologies.

As a Google CCAI Bot Developer, you will design, develop, and deploy chatbots and voicebots using Google Cloud Platform and Dialogflow CX, integrating advanced conversational AI features. You will collaborate with a team to meet project requirements, implement natural language processing techniques, and enhance chatbot functionalities through effective integration with backend systems.

As a NICE CX-One Engineer, you'll be responsible for developing and maintaining scripts for NICE CXone, customizing solutions, integrating systems, and providing technical support, all to enhance customer service processes in the healthcare sector.

The NICE CX-One Engineer will design, develop, and maintain customer service automation scripts, customize solutions based on client requirements, integrate with other systems, and provide troubleshooting support. The role is integral to the DevOps team's transformation of customer experiences in the healthcare sector.

The Senior SBC Support Engineer will manage daily incident, problem, and change management processes for SBC environments, focusing on high priority issues and ensuring the health of the SBC infrastructure. Responsibilities include troubleshooting VoIP signaling and audio quality issues, working with telecom providers, and supporting SBC-related changes.

The Treasury Director will lead treasury and tax strategies, ensuring liquidity management, tax compliance, and fostering relationships with financial institutions. Responsibilities include managing tax returns, developing liquidity strategies, and resolving complex financial challenges.

The CCAI BOT Developer will design, develop, and deploy chatbots and voice bots on Google Cloud and Microsoft Bot Framework, focusing on Natural Language Processing and machine learning integration. Responsibilities include crafting efficient code, collaborating on projects, troubleshooting issues, and staying updated on chatbot technologies.

The Software Engineer (Node.js) will develop, test, and maintain server-side applications, optimize codebases, lead User Acceptance Testing, and collaborate with various teams to implement new features, while managing containerized environments using Docker and utilizing version control with Git.

The Trainee (Sourcing) will support the Sourcing team by creating profiles for candidates, reviewing resumes, communicating with candidates, and maintaining documentation and internal databases. This role requires administrative skills and effective communication with potential candidates as part of the hiring process.

The Senior QA Automation Engineer will design, develop, and maintain an automation framework using Node.js and Typescript, create and execute automated tests for API testing, and work with cross-functional teams to improve testing processes and efficiencies.

The Trainee Operational Specialist will track and manage employee workload data, prepare detailed reports, and assist in resource management and allocation. The role requires collaboration with Sourcing and Project Managers to maintain accurate records and ensure efficient operation within the projects.

Seeking a Solution Architect experienced in Google Dialogflow to design and implement IVR solutions for migrating existing bot systems to cloud technologies. Responsibilities include integrating solutions, defining infrastructure needs, preparing technical documentation, and optimizing voice applications. The role emphasizes collaboration with UX designers and conducting performance tests.

This role involves developing and deploying chatbots using Google Cloud Platform technologies, focusing on integrating the LLM feature in Dialogflow CX, and ensuring seamless backend integration. Responsibilities include crafting efficient code, leveraging NLP and ML techniques, collaborating with stakeholders, and staying updated on chatbot advancement.

The Talend ETL Developer will manage data integration processes, troubleshoot issues, and migrate existing ETL processes to SnapLogic. Responsibilities include gathering business requirements, participating in design and execution, and collaborating with other developers in an agile environment.

As a Senior Genesys Cloud Engineer, you will provide professional services support, conduct training sessions, guide workforce management in Genesys Cloud, and integrate CRM systems. This role focuses on innovative projects for global clients, emphasizing the need for experienced consultative skills.

As an Amazon Connect Developer, you'll implement contact flows in Amazon Connect, manage user services, and train teams on AWS solutions. Responsibilities include developing call routing solutions and enhancing contact center performance with AWS tools, collaborating with onshore and offshore teams, and adhering to AWS best practices.

The Lead NICE CXOne Engineer will manage CX transformations at a healthcare company by implementing contact center solutions, coordinating development and deployment of IVR enhancements, and providing technical expertise in network solutions, APIs, and troubleshooting issues for optimal customer experience.