About the Role
We are seeking an On-Trade Sales Supervisor to join Pernod Ricard Türkiye. In this key role, you will oversee on-trade operations, ensuring seamless execution of business strategies, compliance with regulations, and delivering exceptional customer experiences.
Pernod Ricard is Conviviality
We are Créateurs de convivialité. Conviviality is what makes us unique.
It's a key part of our culture as a Company and is something that people can truly understand and experience once they join Pernod Ricard. When working on our refreshed EVP, we wanted to make sure to capture this essence and incorporate it into our storytelling going forward, to proclaim it: “Conviviality, it’s our thing.”
Key Responsibilities
1. Supervisory Leadership
- Lead, train, and supervise on-trade teams, ensuring alignment with company standards and high performance.
- Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
2. Operational Excellence
- Manage day-to-day on-trade operations, ensuring efficient processes and adherence to service quality standards.
- Develop and implement operational procedures to maintain consistency and minimize inefficiencies.
- Monitor and manage inventory levels in collaboration with relevant teams to ensure optimal stock management.
3. Enhancing Customer Experience
- Execute strategies to improve customer satisfaction and loyalty in on-trade environments.
- Address customer feedback and resolve concerns to uphold Pernod Ricard’s premium brand image.
4. Relationship Management
- Build and sustain relationships with key partners, suppliers, and stakeholders to enhance operational effectiveness.
- Collaborate with the sales and marketing teams to drive promotional activities and maximize sales opportunities.
Qualifications & Skills
- Experience: At least 5 years in a supervisory or managerial role in the alcohol, beverage, or FMCG industry; 2–3 years of direct on-trade or FMCG sector experience is preferred.
- Industry Knowledge: Strong understanding of on-trade operations, alcohol regulations, and safety standards.
- Leadership: Proven ability to lead, motivate, and manage a diverse team effectively.
- Problem-Solving: Excellent organizational and problem-solving skills, with the ability to handle complex situations.
- Technical Proficiency: Familiarity with inventory management systems, Point of Sale (POS) systems, and ERP software. Proficiency in MS Office Suite is required.
- Flexibility: Availability to work varied hours, including evenings and weekends as needed.
- Language Skills: Intermediate-level English proficiency to understand and respond to basic instructions.
Education
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
What We Offer
Join a dynamic team at Pernod Ricard Türkiye, where your contributions will help shape our success in the vibrant on-trade market. Take the next step in your career with one of the world’s leading spirits and wine companies!
Where Conviviality is at work?
Collective Spirit: Conviviality is in our DNA and connects us beyond borders. The more diverse we are, the better we are at shaping the future of our industry. At our table, we have fun and bring a performance mindset to our work. We feel proud to continue the legacy of our group and iconic brands.
Craft Your Path: Our people enjoy coming together and transforming obstacles into opportunities. Everyone is empowered to do their best work and we nurture an enthusiasm for innovation and growth. Here, you will own your career and have access to unique opportunities to craft the path you want to take.
Cultivate The Future: We’re a business with a soul. We care deeply about each other, our communities and our planet. We cherish the land where our products are grown and are committed to bringing good times from a good place. Being responsible in a safe and sustainable way is at the core of everything we do.
Diversity and Inclusion
Accordingly, with the Group’s founding Diversity and Inclusion values, all recruitment processes are based on the PR Leadership Attributes and technical skills of the candidates required for the job, by eliminating all potential bias against inclusiveness.
Job Posting End Date:
Target Hire Date:
2024-12-20
Target End Date:
2024-12-21
What We Do
Pernod Ricard is a convivial, responsible and successful global wine and spirits group and the #1 premium spirits organisation in the world. The Group represents 240 premium brands available in more than 160 countries. We are 18,500 exceptionally talented people worldwide with our own salesforce in 73 countries.
Our portfolio is one of the most comprehensive in the market with every major category of wine and spirits, providing Pernod Ricard with a unique competitive advantage. To keep growing our business, transforming our industry and making a positive impact on the world, we believe in the power of human connection. Creating ‘convivialité’ is our business and our raison d’être.
As ‘créateurs de convivialité’, our purpose is to turn every social interaction into a genuine, friendly and responsible experience of sharing. We believe there can be no convivialité with excess and strive to be sustainable and responsible at every step, from grain to glass.
