Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
To maximize the Bank’s earnings through the sales of Trade solutions to targeted commercial and enterprise clients.
Job Description
Sales Performance (70%)
- Achieve sales performance targets as specified and agreed to within annual objectives.
- Segment each client/prospect based on anticipated need and forecasted growth potential.
- Agree on annual client sales objectives and action plans with Relationship Manager organization for all ‘Priority Accounts’ and review progress quarterly.
- Plan specific call objectives required to ‘advance’ the sales process with each client.
- Complete call reports for all client sales calls.
- Maintain updated and accurate ‘Trade Maps’ for all ‘Priority Accounts’ accounts as new information is identified during the sales process.
- Uncover client dissatisfaction with current situation in areas where Absa can provide alternative solutions.
- Update sales pipeline system on a weekly/periodical basis as new business opportunities are identified and existing deals are moved forward.
- Determine unique decision criteria, roles, and priorities of each client ‘buyer’ involved in the sales process.
- Influence relative importance of client decision criteria to maximize fit of Absa’s proposed solutions.
- Structure compelling solution proposals to demonstrate a thorough understanding of each client’s requirements and objectives.
- Monitor progress of all implementations and provide appropriate support to ensure all client expectations are met or exceeded.
- Develop links with other related companies and product areas to maximize cross selling opportunities.
- Arrange customer seminars and conferences or be a part of customer get-togethers to enhance and value-add the sales and product education to customers.
Customer Service (10%)
- Monitor progress of all implementations and provide appropriate support to ensure all client expectations are met or exceeded.
- Develop links with other related departments and product areas to maximize cross selling opportunities and client solutions.
- Attend selected seminars and conferences to promote trade solutions to targeted customers and prospects.
- Coach and up skill team members in regard to trade products.
Teamwork (10%)
- Day-to-day coaching and co-ordination of staff to ensure delivery of objectives.
- Build strong relationships with the Branch network to ensure working together to realizing value from the agents linked to them.
- Share knowledge and experiences with network staff of all functions.
- Provide cover for other team members when required to.
- Pursue continued improvement in personal development by participating in development programmes and training.
Compliance, Governance and Control (10%)
- Update risk assessment reports on trade operations.
- Ensure adherence to policies and procedures on provision of services through agents.
- Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time.
Any other duties that maybe assigned to you from time to time by the Bank.Sales Performance (70%)
- Achieve sales performance targets as specified and agreed to within annual objectives.
- Segment each client/prospect based on anticipated need and forecasted growth potential.
- Agree on annual client sales objectives and action plans with Relationship Manager organization for all ‘Priority Accounts’ and review progress quarterly.
- Plan specific call objectives required to ‘advance’ the sales process with each client.
- Complete call reports for all client sales calls.
- Maintain updated and accurate ‘Trade Maps’ for all ‘Priority Accounts’ accounts as new information is identified during the sales process.
- Uncover client dissatisfaction with current situation in areas where Absa can provide alternative solutions.
- Update sales pipeline system on a weekly/periodical basis as new business opportunities are identified and existing deals are moved forward.
- Determine unique decision criteria, roles, and priorities of each client ‘buyer’ involved in the sales process.
- Influence relative importance of client decision criteria to maximize fit of Absa’s proposed solutions.
- Structure compelling solution proposals to demonstrate a thorough understanding of each client’s requirements and objectives.
- Monitor progress of all implementations and provide appropriate support to ensure all client expectations are met or exceeded.
- Develop links with other related companies and product areas to maximize cross selling opportunities.
- Arrange customer seminars and conferences or be a part of customer get-togethers to enhance and value-add the sales and product education to customers.
Customer Service (10%)
- Monitor progress of all implementations and provide appropriate support to ensure all client expectations are met or exceeded.
- Develop links with other related departments and product areas to maximize cross selling opportunities and client solutions.
- Attend selected seminars and conferences to promote trade solutions to targeted customers and prospects.
- Coach and up skill team members in regard to trade products.
Teamwork (10%)
- Day-to-day coaching and co-ordination of staff to ensure delivery of objectives.
- Build strong relationships with the Branch network to ensure working together to realizing value from the agents linked to them.
- Share knowledge and experiences with network staff of all functions.
- Provide cover for other team members when required to.
- Pursue continued improvement in personal development by participating in development programmes and training.
Compliance, Governance and Control (10%)
- Update risk assessment reports on trade operations.
- Ensure adherence to policies and procedures on provision of services through agents.
- Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time.
Any other duties that maybe assigned to you from time to time by the Bank.
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
