About Planet:
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role Overview:
We are looking for a dedicated individual to ensure the seamless operation of airport refund processes, upholding our company’s values and commitment to excellence. In this role, you will provide specialized support for both refund and validation procedures.
Key Responsibilities:
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Assist and support customers and airport authorities as needed, ensuring compliance with internal policies and legal regulations.
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Build and maintain strong working relationships with airport stakeholders, including refund agents and customs officials.
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Provide exceptional VIP service to our valued VIP customers.
Who You Are:
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You are a proactive individual who thrives on finding solutions, constantly seeking ways to improve and never settling for the status quo.
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Customer-first isn’t just a phrase for us—it’s the core of everything we do, and we’re proud to simplify and enhance our customers' experiences.
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At the heart of our company are our people: those who care about one another, our customers, and our shared mission.
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We embrace diversity and encourage personal and professional growth for all.
What You’ll Bring to Planet
You are an enthusiastic team player who enjoys brainstorming, collaborating, and asking insightful questions. You’re always looking for solutions that best serve our customers, and you have a passion for learning and growth.
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
What We Do
Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day.
Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets
