Tourismuskauffrau/-mann (m/w/d)

Posted 6 Days Ago
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Berlin
Junior
Fintech • Software • Travel • Business Intelligence • Consulting • App development • Big Data Analytics
We are the world’s leading B2B travel platform, providing software and services to companies of all sizes.
The Role
As a Tourismuskauffrau/-mann, you will assist clients with business travel needs, including flight, hotel, and car bookings. Your responsibilities involve customer support via phone and email, ensuring accurate reservations, changes, and cancellations, along with the creation of necessary travel documents.
Summary Generated by Built In

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

Unser Tochterunternehmen, die Hanseat Reisebüro GmbH, betreut seit Juni 2014 in Berlin die Reisenden namhafter internationaler Geschäftsreiseketten und Großunternehmen außerhalb der Öffnungszeiten der jeweiligen Service Center. 

Zur Verstärkung unseres After-Hour-Team (Montag – Freitag 17.00 - 08.00 und Wochenende/ Feiertag rund um die Uhr) suchen wir in Vollzeit oder auch Teilzeit (mind. 30 h/Wo): 

Reiseverkehrs- / Tourismus- bzw. Luftverkehrskaufleute (m/w/d)  

 

Dein Profil:  

Du hast eine abgeschlossene Ausbildung zur/zum Reiseverkehrs- bzw. Tourismuskauffrau/-mann bzw. Luftverkehrskauffrau/-mann (m/w/d) und …… 

 

  • hast schon Erfahrung im Bereich Business Travel gesammelt, 

  • kannst mit IATA-Fachwissen überzeugen und bist fit in Amadeus, 

  • bist ein echter Teamplayer, 

  • kommst bevorzug aus dem Raum Berlin und Umland, aber auch deutschlandweit möglich 

  • verfügst über sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift 

 

Deine Aufgaben:  

  • Du stehst den Kunden in allen Belangen rund um die Geschäftsreise telefonisch sowie 
    per E-Mail zur Verfügung. 

  • Du bist kompetenter Ansprechpartner für unsere Kunden, wenn es um ihre Flug-, Hotel-, Mietwagen- oder Bahnbuchung geht. 

  • Du verantwortest die korrekte Reservierung, Umbuchung und Stornierung der Leistungen sowie Erstellung von Reisedokumenten. 

 

Wir bieten: 

 

  • ein sympathisches, hoch motiviertes Team mit flachen Hierarchien 

  • interessante und abwechslungsreiche Aufgaben  

  • persönliche Einarbeitung vor Ort im Berliner Büro 

  • die Dauer der Einarbeitung wird individuell auf die eigenen Bedürfnisse abgestimmt 

  • anschließendes Arbeiten aus dem Homeoffice - unterstützt durch eine IT-Ausstattung und Zulagen 

  • 3 Schicht Arbeitszeitsystem 

  • ein ansprechendes Gehalt zzgl. attraktiver Schichtzuschläge, HO-Zuschläge und einer jährlichen Sonderzahlung 

  • eine unbefristete Festanstellung 

  • betriebliche Altersvorsorge 

  • attraktive Mitarbeiterrabatte für Reisen und vieles mehr 

 

  

     

Location

Berlin, Germany

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • Wellbeing resources to support mental and emotional health for you and your immediate family.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Top Skills

Amadeus
Iata
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The Company
HQ: Jersey City, NJ
18,000 Employees
On-site Workplace

What We Do

American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes.

Our solutions include:
Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs).
Ovation: the solution synonymous with high-touch travel service.
The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions.
Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio.
Global Business Consulting: customized services to help clients optimize their travel program.

Why Work With Us

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!

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