TNSLink Support Specialist

Posted 7 Hours Ago
Be an Early Applicant
Īnd, Chamba, Himāchal Pradesh
Junior
Big Data • Information Technology • Other
The Role
The TNSLink Support Specialist will assist customers by providing product information, troubleshooting network issues, and supporting device configuration for routers and Linux servers. Responsibilities include developing scripts and applications for IoT products, conducting software testing, and collaborating with vendors on technical issues.
Summary Generated by Built In

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.

Responsibilities

The TNSLink IOT Engineer will hold an important role as part of a team that is responsible for the device configuration, integration, software testing and system support for routers and Linux servers. (job responsibilities) -Troubleshooting network related issues and finding solution in TNSLink product engineering · Developing scripts and applications to implement features in iOT/TNSLink product · Researching solutions for feature or issues · Work with TNSLink router vendors in issue and release technical areas (experience & education required) - A bachelor degree in technical degree with 2+ years of progressive experience · Knowledgeable on TCP/IP Networking concepts and protocols. · Must have experience working independently on Linux systems. · Able to write software scripts such as Python/Perl, Linux scripting, Javascript, etc... · Experience with software testing using Gitlab or similar environment. · Familiarity with concepts like firewalling, VPN/IPSEC, TLS, SNMP, PPP, NAT etc... · Familiarity with cellular technologies such as 3G, 4G/LTE, 5G etc... · Proficiency in Cisco and other router configuration and operations. · Knowledgeable about software development methodologies like Agile, scrum, Waterfall etc..


Qualifications

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Top Skills

JavaScript
Perl
Python
The Company
HQ: Reston, VA
1,433 Employees
On-site Workplace
Year Founded: 1990

What We Do

Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. Our global network and innovative value-added services enable transactions and the exchange of information to many of the world’s leading retailers, banks, payment processors, financial institutions and telecommunication firms. Founded in 1990 in the United States, TNS has grown steadily and now provides services to customers in over 60 countries across the Americas, Europe and the Asia Pacific region, with our reach extending to many more. TNS has designed and implemented a global data network which supports a variety of widely accepted communications protocols and is designed to be scalable and accessible by multiple methods.

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