Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
JOB DESCRIPTION
Does part of a top-tier DevOps team, and everything that comes with it, sound intriguing?
DevOps Techical Lead is embedded in an energetic DevOps agile team. Our DevOps teams are tightly coupled and integrated with the culture, tools, practices and patterns of the rest of our software engineering organization. They not only "keep the lights on" for our systems and networks but also empower our other development teams with cutting edge tools and capabilities to bring Vertafore products to market as quickly as possible. All of this will be accomplished with cutting edge, lean-agile, software development methodologies.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:
You will lead the technical team in building out our continuous delivery infrastructure and processes for all our products utilizing state of the art technologies in-line with the Vertical Manager. You will be hands on leading the architecture and design of the frameworks for the automated continuous deployment of application code, the operational and security monitoring and care of the infrastructure and software platforms. You and your team will serve as the liaison between the agile development teams, SaaS operations, and external cloud providers for deployment, operational efficiency, security, and business continuity. Regular alignment with key stakeholders in India and US.
Knowledge, Skills, Abilities and Qualifications:
- Bachelor's degree in computer science (or related technical field) or equivalent practical experience
- 6 to 10 years professional experience in DevOps
- Have excellent communication and interpersonal skills and ability to work with other developers, business analysts, testing specialists and product owners to create stellar software products
- Have a strong sense of ownership.
- Strong diagnostic, analytical, and design skills.
- Closely follow industry trends and the open-source community, identifying and proactively advocating for cutting edge tools that would optimize operational performance and/or reduce operating costs.
- Have experience in regulated environments.
- Care about quality and know what it means to ship high quality code and infrastructure.
- Be curious and avid learner
- Communicate clearly to explain and defend design decisions.
- Self-motivated and excellent problem-solvers.
- Driven to improve, personally and professionally.
- Mentor and inspire others to raise the bar for everyone around them.
- Love to collaborate with their peers, designing pragmatic solutions.
- Operate best in a fast-paced, flexible work environment.
- Experience with Agile software development.
- Experience in mission critical Cloud operations and/or DevOps engineering
- Must Have:
- Kubernetes, Ruby, Chef, AWS and Terraform hands-on
- Gitlab and Dynatrace Expertise
- AWS RDS like DynamoDB, RedShift, Aurora and ES will be an added advantage
- Certification in Kubernetes / AWS is an added advantage
- Good to Have:
- Experience with AWS technologies and/or developing with Distributed Systems.
- Strong understanding and experience working with Windows, Unix and Linux operating systems; specifically troubleshooting and providing administration.
- Experience with operating and tuning relational and NoSQL databases
- Experience with performing support and administrative tasks within Amazon Web Services (AWS), Azure, OpenStack, or other cloud infrastructure technologies.
- Proficiency in managing systems within multiple sites including fail-over redundancy & autoscaling (knowledge of best practices and IT operations in an always-up, always-available service).
- Experience of deploying, maintaining and managing secure systems.
- A background in software development, preferably Web applications.
- Proficient in monitoring and logging tools such as ELK Stack (Elasticsearch, Logstash, and Kibana).
- Experience with build & deploy tools (Jenkins).
- Experience knowledge of IP networking, VPN's, DNS, load balancing and firewalling.
- Enjoy solving problems through the entire application stack.
- Experience on the front lines of production outages, both working to resolve the outage as well as root-cause the problem and providing long-term resolution or early identification strategies.
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
Top Skills
What the Team is Saying
What We Do
We believe insurance is about relationships. And technology should only make them stronger.
We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today.
Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born
of human-centric purpose, we empower our customers with the technology to garner trust.
Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for
what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating.
Quite simply…we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.
Why Work With Us
Our team is bright and talented, and we bring passion to the work we do every day and continually strive to improve. We’re a Flexible First work environment, meaning team members work from home as often as they’d like, while using our offices as a place for collaboration, community, and team building. We work hard and we have fun doing it!
Gallery
Vertafore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Flexible First working environment allows team members to work from home as often as they'd like, while using our offices for collaboration and team building.
