The Role
The Tier 1 Support Specialist provides hardware and software support for Windows and Mac desktops. Responsibilities include troubleshooting user accounts and problems, escalating issues, logging service requests, and closing tickets, all while delivering excellent customer service.
Summary Generated by Built In
Top Skills
macOS
Windows
The Company
What We Do
Astor & Sanders is an information technology and services company based out of 9900Belward Campus Dr, Rockville, Maryland, United States.