The Role
The Customer Success Lead will oversee post-sales activities for Japanese companies in Thailand, enhancing customer onboarding, account management, and engagement. Responsibilities include collaborating on sales support, providing training, maintaining client relationships, and managing renewals while employing data-driven insights to drive customer satisfaction and product use.
Summary Generated by Built In
The Company
What We Do
CADDi is a global supply chain company on a mission to "unleash the potential of manufacturing". The company strives to transform the manufacturing industry through its primary offering "CADDi Manufacturing", a one-stop service for procurement and manufacturing that utilizes original technologies to optimize quality, cost, and delivery within its supply chain infrastructure. In mid-2022, CADDi launched "CADDi Drawer," a cloud-based data utilization system to further digital transformation in the manufacturing industry.