WHO WE ARE
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
WHAT IS THE POSITION
The Territory Support Representative (TSR) works closely with the Field Sales Teams (AVP) to meet departmental goals. A TSR is focused on supporting large state, consortium and building level strategic implementations through outbound campaigns to verify renewal purchase, district deconsolidation purchases or state level and consortium implementation processing. In this role, you will be engaging in conversations - both via email and by phone – with building level leadership. The TSR is responsible for managing an assigned territory and exceeding individual goals. This role is crucial in maintaining smooth operations without large strategic implementations ensuring efficient processes and sales processing and communication. Take on additional tasks and projects as required to support customer success.
WHAT YOU WILL DO
- Order Processing: Assist in preparing and processing sales orders, ensuring accuracy and timely delivery of necessary documentation
- Data Management: Maintain and update CRM and other sales databases with up-to-date client and prospect information
- Report Preparation: Generate and distribute reports on product usage, at risk status and remaining outcomes, helping the Field Sales team to stay informed and proactive
- Client Communication: Assist in sending out client follow-ups, order confirmations, and product information as needed
- Document Management: Prepare, organize, and maintain sales-related documentation, contracts, and client agreements
- Cross-Departmental Coordination: Work closely with other departments, such as customer service and customer success, to streamline the sales process and ensure client satisfaction
WHAT IS REQUIRED
- Bachelor's degree or equivalent experience in K12 education preferred
- Must have experience in a sales, business development, demand, or lead generation, within a customer focused, revenue driven environment
- Previous experience working with a Customer Relations Management (CRM) system
- Experience with business software applications including MS Outlook and virtual communication tools
- Ability to run effective and professional virtual meetings
- Must be goals and results oriented with a self-starter mentality and a strong sense of accountability
- Positive attitude with a strong sense of urgency and initiative to get the job done
Application deadline: 2/10/25
Pay range for this role:
$45,000—$55,000 USD
At Edmentum, we are committed to pay transparency as part of fostering a fair and inclusive workplace. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.
We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.
Edmentum is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In alignment with federal law, we provide equal employment opportunities to all individuals, including protected veterans and individuals with disabilities. We are dedicated to meeting the needs of employees with disabilities and to creating an environment that supports our employees' physical and mental health.
If you are a qualified individual with a disability or a veteran and need a reasonable accommodation to complete any part of the application process, please contact [email protected].
Edmentum’s notice regarding the collection of personal information from interested candidates is available here
Top Skills
What We Do
Edmentum provides online learning programs to drive student achievement for academic and career success.
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