Edmentum
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The Territory Support Representative supports the Field Sales Teams by managing an assigned territory, overseeing sales order processing, maintaining client communications, and coordinating with various departments to ensure customer satisfaction and efficient operations.
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The Territory Support Representative at Edmentum aids the Field Sales Teams by managing sales order processing, maintaining CRM data, preparing reports, and facilitating client communications, ensuring smooth operations during strategic implementations.
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The Associate Customer Success Manager will oversee client renewal processes by implementing and managing educational technology solutions effectively. This role will involve developing implementation plans, ensuring customer satisfaction, increasing program adoption, and providing sales support through strategic client engagement and communication.
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The Tax Manager at Edmentum will oversee global income tax compliance and accounting, manage tax returns and payments, implement indirect tax processes, maintain transfer pricing agreements, and evaluate external tax consultants. This role requires strong technical skills and the ability to monitor tax law changes, ensuring strategic tax planning to minimize rates.
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The Help Desk Analyst at Edmentum provides first-level technical support to employees, assists with incident logging, handles both on-site and phone support, manages IT hardware and software assets, contributes to knowledge base articles, and delivers IT training to new staff, while collaborating with the Tier 2 team for issue resolution.
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The Business Operations Specialist will support the Edmentum Product Team by managing contractor relationships, onboarding, contract documentation, financial tracking, and maintaining reporting tools. The role requires strong organizational skills, attention to detail, and excellent communication abilities to coordinate with internal teams and external vendors effectively.
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The Enterprise Customer Success Manager at Edmentum is responsible for driving client renewal and growth through effective implementation strategies. This role involves managing client relationships, ensuring customer satisfaction, increasing program adoption, and collaborating with sales teams. Strong communication and leadership skills are essential for navigating complex educational environments and achieving customer outcomes.