Unilever IC is Hiring for Territory Manager Lahore!
Function: Customer Development
Work Level: WL1
Reports to: GSM Lahore
Location: Lahore
Terms & Conditions: Full - Time
ABOUT ICE-CREAM: Life Tastes better with Ice Cream
We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace.
JOB PURPOSE
The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force.
WHAT WILL YOUR MAIN RESPONSIBILITES BE
- Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth
- Ensure Volumes / Target tracking of all channels
- Develop strong relationships with customers & SPDs at concessionaire and retail level
- Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs
- Obtaining competition activities & market feedback and sharing them with stakeholders
- Uplift the Competitive visibility in Store
- Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies
- Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs
- Negotiate with Customer & SPDs for Joint Business planning (JBPs) to ensure maximum ROI
- Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP
- Implement agreed JBP/ Concessionaire Business Plan and review KPIs’ progress on weekly basis
- Have the acumen for Financial Matrix – Business Profitability / Gross Margin
- Lead and drive the extended team – Build team & develop talent
- Be accountable to uphold the key business principles and values without any conflict of interest.
- Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required.
- Redefine the process post execution analysis with strong analytical skills
- Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible
- Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team
- Develop a network of SPDs in assigned territory to serve the shopper and consumer
- Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- Bachelor’s Degree
- 1-2 years of relevant sales experience in FMCG/Snacking industry is preferred
Skills:
- Customer Relationship Management & Selling Essentials
- Should be able to coordinate with multiple teams and take multiple stakeholders along.
- Exhibit all Standards of Leadership (purpose & service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance)
- High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities
- Extremely up to date with technology globally and leverage it in their area
Leadership:
- Consumer & Customer Love: Delight our consumers and partner our customers better than anyone else
- Passion for Winning: Hungry to win together, prioritise ruthlessly and own the outcome
- Purposeful Impact: Care deeply about delivering positive impact for business, people and planet
- Agility: Curious, courageous and adaptable to change
- Personal Mastery: Bring your best, whatever the challenge
- Talent Catalyst: Inspires people to grow, with support and honesty
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
