Manager, Commercial Account Management

Posted 15 Hours Ago
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2 Locations
Remote
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Unlock the potential of the physical economy.
The Role
The Manager, Commercial Account Management is responsible for leading a team focused on expanding and retaining revenue from Commercial accounts. This role involves setting pipeline targets, coaching Account Managers, implementing sales methodologies, providing forecasts, and engaging in higher-value deal negotiations.
Summary Generated by Built In

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role

As a Manager, Commercial Account Management, you will lead a team responsible for fast-growing accounts that sit between SMB and Mid-Market, often requiring more nuanced account management strategies. Your team of Commercial Account Managers will own monthly and quarterly revenue targets by expanding and retaining customers who have grown beyond the SMB stage but are not yet in Mid-Market.

You’ll shape and scale a global commercial sales team through coaching and structured processes. While the role is primarily remote, you will oversee Commercial Account Managers based in Pakistan (Islamabad or Lahore) and should be willing to travel periodically for strategic planning and in-person collaboration.

What You’ll Do

  • Meet and exceed commercial revenue goals through a team of Account Managers focused on growing and retaining existing Commercial accounts.
  • Set and optimize pipeline targets (both inbound and outbound), ensuring that KPIs align with organizational and revenue objectives.
  • Drive consistent execution of Motive’s sales methodologies, partnering with sales operations to ensure CRM alignment, training, and coaching programs.
  • Guide your team on prospecting, qualifying, selling, and closing upsell or cross-sell deals within existing Commercial accounts, helping them hit monthly, quarterly, and annual quotas.
  • Implement and maintain disciplined pipeline planning, collaborating with leadership for accurate forecasting.
  • Oversee the team’s effective use of Motive’s product suite (VG, Dashcam, Motive Card, new solutions), reinforcing best practices in negotiation and value positioning.
  • Coach Account Managers through regular call reviews, deal strategy sessions, and performance evaluations to continuously enhance sales performance.
  • Provide leadership with clear forecasts and trend analyses, highlighting growth opportunities and potential risks within the Commercial segment.
  • Step in as needed to support demos and negotiate more complex or higher-value Commercial deals.

What We’re Looking For

  • 5+ years of international sales experience (US market strongly preferred).
  • 2+ years of proven success in sales leadership (managing or mentoring teams), ideally in a tech or product-focused environment.
  • A strong track record in B2B sales with moderate to complex deal structures.
  • Exceptional contractual and negotiation skills, effective at mid-tier transaction sizes.
  • Proficiency in pipeline management and holding teams accountable for accurate forecasting.
  • Excellent communication and leadership abilities; comfortable motivating and directing a diverse commercial team.
  • A resourceful mentality, adept at thriving in fast-paced and ambiguous market conditions.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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What the Team is Saying

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The Company
HQ: San Francisco, CA
3,600 Employees
Remote Workplace
Year Founded: 2013

What We Do

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.

Why Work With Us

We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.

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