Territory Account Specialist

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

POSITION SUMMARY: The Territory Account Specialist (TAS) is responsible for managing an assigned territory of national retail accounts that receive scheduled and emergency services related to maintaining cleaning, air care and food sanitation dispensing systems, performing food sanitation audits, and training store personnel on food safety topics and use of the Diversey food sanitation program. A TAS will also install dispensing equipment at new accounts and convert existing customers to new dispensing platforms. A TAS provides recommendations to store management on appropriate sanitation or food safety corrective action(s) to maintain a high level of cleanliness ensuring positive food safety outcomes at the store level. The TAS is responsible for maintaining the Diversey’s high quality of sales and service to all customers which includes timely response to customer service issues.

RESPONSIBILITIES:

• Conduct food safety and sanitation audits in assigned geographical territory and account list. Communicate significant violations to store management; recommend appropriate action

• Install and maintain chemical dispensing equipment which can include ware wash dispensing platforms

• Train customer associates on the use of products, systems, and sanitation procedures

• Develop and maintain excellent customer relations within each account

• Maintain company vehicle and all other company assets assigned to TAS

• Comply with internal reporting requirements, assigned administrative duties, and maintenance of parts stock in storage shed and vehicle.

• Maintain 100% compliance with company safety policy, utilize PPE, and follow safety processes at all times

• Maintain/control expense and quality control measures related to equipment, parts, literature, and tools.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent required, Bachelor’s Degree preferred

• National Environmental Health Association (NEHA) Certified Professional- Food Safety (CP-FS) certification (or equivalent) or become certified within one year of employment

• Strong interpersonal skills and an ability to effectively train store sanitation teams

• 2+ years of experience in food safety or sanitation related work preferred

• 2+ years of email, Excel, Word and ability to use auditing platforms delivered through tablet applications

• A valid US driver’s license with a good driving record, the ability to drive for extended periods and stay overnight (up to 50%)

• Ability to lift up to 50 pounds

• Mechanical aptitude required to become proficient with training in basic wiring and plumbing to perform installation, maintenance, and repair of warewash and chemical dispensing equipment

• Excellent phone and email communication skills with a demonstrated ability to work cross functionally to achieve company goals

• Professional attitude, good organizational skills, and self-motivated/directed

• Excellent time management, decision making, and people skills

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]