Job Responsibilities:
● Contact and follow up on any inconsistencies
● Perform more than 30 successful business calls per day for each telesales team member
● Reset passwords for dealers who have forgotten their login
● Furnish daily report on closed won/ lost by territory and accounts
● Build, revive and manage customer accounts
● Work actively towards monthly car sales/listings targets
● Gather & analyse market intelligence from areas assigned
● Build and maintain excellent relationships with dealers
● Understands customers’ needs
● Monitor and manage teams effectively
● Liaise with internal departments to ensure listings quality is achieved
● Participate fully in the team which includes taking part in weekly meetings, providing feedbacks and ideas to the team lead/manager to help grow the business
● Collaborate with the Management, undertake any other duties or projects that may be reasonably required by the Manage mentor that may be reasonably foreseen through proactive role engagement and deal with matters arising in a timely and effective manner.
Requirements:
● Possess a minimum school certificate (SPM or equivalent )
● Relevant work experience in outdoor sales (circa 2+years)
● Excellent product knowledge
● Proficiency in relevant computer applications (MS Office)
● Required language(s): Chinese, Malay and English
● Must be able to speak at least one Chinese dialect fluently
● Excellent telephone skills and courteous
● Good time management
What We Do
With an ever-growing base of currently more than 8 million users, iCar Asia is the leading cars portal network in ASEAN's three leading markets: Malaysia, Indonesia and Thailand.
iCar Asia offers significant market opportunity for everyone. We provide a platform that has a potential to connect more than 600 million car buyers and sellers throughout ASEAN. Our website network currently enjoys more than 8 million visits from car buyers and enthusiasts each month.
We have consolidated position in ASEAN markets with established brands, consistent consumer audiences, and listings leadership due to deep car dealership penetration and engagement via our market-leading Response Management System (RMS) which is integrated into dealers' businesses.
At iCar Asia, we are passionately committed to building a business that has a definitive impact on the automotive industry in the ASEAN region.
We will change the way consumer connect with people and business to fulfill their automotive needs as they buy, own and sell vehicles.
iCar is a young and dynamic work place with aggressive plans to grow quickly. We are looking for ambitious and committed individuals to help build our winning culture and be a part of our success.
Awards:
2024
- Asia Best Employer Brand Award, Asia Best Employer Brand Awards 2024 by World HRD Congress
- Malaysia Best Employer Brand Award, Malaysia Best Employer Brand Awards 2024 by World HRD Congress
2023
- Automotive E-Marketplace Excellence Award, Asia Automotive Award 2023
- Automotive Marketing Excellence Award, Asia Automotive Award 2023
2019
Superbrands Malaysia's Choice Award, Superbrands Malaysia 2019
2018
- Superbrands Malaysia's Choice Award, Superbrands Malaysia 2018
2017
- Award of Excellence - Category Automotive Dealership, Asia Automotive Award 2017
Malaysia: Carlist.my (iCar Asia Sdn. Bhd. 798162-H)
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