Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Employer Description:
Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.
With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Auto Glass Now, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.
Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.
Through our internship, you’ll gain the experience, knowledge and skills to take your career to another level. Throughout this program, you’ll enjoy hands-on involvement in some of the ground-breaking initiatives we’ve got going on. In addition to developing technically and professionally, you’ll be able to build a network of friends and contacts while discovering what it’s like to live, work and play.
Responsibilities:
- Works with the Auto Glass Now (AGN) Telecom team to ensure the smooth operation of the VoIP phone network at the shop and call center levels through support channels and improvement monitoring
- Helps designs, develop, test, and implements appropriate projects and solutions through data analysis, model development, and call testing
- Identifies meaningful insights from data reports; interprets and communicates insights and findings from analyses to various business units in AGN
- Assists the Work Force Management team in developing staffing models and preparing performance reports
Qualifications:
- Recent graduate or current student with good standing
- Field of study in business, information systems, communications
- High Aptitude for IT-related problem-solving
- Self-starter, self motivated
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Top Skills
What We Do
Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.
Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. Driven Brands has more than 4,900 locations across 14 countries, and services over 70 million vehicles annually
