Telecommunications Infrastructure Support Lead

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Telecommunications Infrastructure Support Lead to join our team in support of the US Army's Network Enterprise Center at Detroit Arsenal in Warren, MI.

• Must be a US Citizen
• Secret Clearance required
• Non-remote (relocation incentive available)

As a Telecommunications Infrastructure Support Lead, you will play a vital role in assisting our government client in operating and maintaining the information and infrastructure systems at the Detroit Arsenal and all associated remote sites. Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Job Responsibilities: 

• Provide technical guidance for directing and monitoring information and telecommunication systems operations. 
• Oversee an experienced team in the management and support of enterprise-level infrastructure. 
• Work with government customers to identify needs or opportunities for improvement. 
• Plan and implement large-scale projects with no impact on daily operations. 
• Provide oversight for a variety of tasks and activities that are broad in nature and are concerned with technical support, cyber security, IT operations, CAD, and telecommunications. 
• Provide quality assurance review and the evaluation of new and existing tools and technologies. 
• Provide planning, quality assurance, and control support (QA/QC). 
• Ensure assigned tickets are addressed with our government client. 
• Serve as POC for the RNEC to coordinate and schedule exercise support. 
• Lead a team of technicians to install, operate, and maintain the copper, fiber, and coaxial infrastructure. 
• Design and document new and/or updated inside and outside plant cable infrastructure to include conduit, cable trays, copper, coax, and fiber optics. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• US Citizen.
• Active DoD Secret Clearance.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Five (5+) years experience in telecommunications infrastructure, facility design, and installation. 
• Three (3+) years in a supervisory or lead position. 
• Knowledge and experience of BICSI rules, regulations, and standards. 
• Experience developing layout and design for technology systems including voice, data, and structured cabling. 
• Knowledge of OSHA safety regulations and industry standards and practices. 
• Knowledge of NEC, IEEE, EIA, TIA, industry standards, and other applicable codes related to the design and layout of IT, and telecommunications systems.
• Knowledge of I3A standards, as well as infrastructure planning. 
• Experience with MS Office Suite. 
• Baseline Certification is required within 6 months of hire. 

Preferred:

• BICSI Registered Communications Distribution Designer (RCDD) certification. 
• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
• Experience providing DoD organizations with technical support.
• Experience working in a Department of Defense (DoD) environment and overseeing government programs.
• Project Management experience (PMP/PMI CE) 
• Knowledge of TMS I3A and UFC guidelines 
• Knowledge of TIA/EIA 568 Commercial Building Cabling Standards. 
• Knowledge of ISP, OSP, ITS, and Land Mobile Radio technologies. 
• Familiar with C4IM standards, services, and requirements. 
• Able to multitask, prioritize, and manage time efficiently 
• Accurate and precise attention to detail. 
• Strong written and verbal communication skills. 
• Excellent analytical, quantitative, and organizational skills. 
• Good interpersonal skills and communication with all levels of management. 

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.