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About this role:
Sensor Tower is looking for a Technical Account Manager to join our Innovation and Strategy team as it continues to grow, scale and deliver custom enriched advertising and app data to some of our highest value clients.
This is a great opportunity to be involved in strategy and decision making process for the APAC region, as well as make a lot of impact and contribute to further business growth.
What you will focus on:
- Data Implementation & Integration:
- Customer & Sales Support:
- Client Engagement & Training:
- Solution Design & Product Collaboration
- Implement and manage Sensor Tower data connections, leveraging APIs, SQL, Snowflake, and S3 buckets.
- Collaborate with Customer Success, Sales, Product, and Engineering teams to ensure seamless customer implementations.
- Design and maintain data delivery solutions tailored to customer use cases, ensuring reliability and scalability.
- Partner with Sales teams to understand customer needs for data delivery outside the Sensor Tower platform.
- Address ad-hoc data requests, troubleshooting and resolving issues related to data access and delivery channels.
- Provide expert technical guidance on Sensor Tower’s technology, features, and methodologies to prospects and customers.
- Conduct technical training sessions (remote and in-person) on Sensor Tower’s data capabilities, methodologies, and feature sets for product and marketing teams.
- Act as a trusted advisor, helping customers define and refine their integration strategies.
- Build and nurture client relationships through strategic communication across multiple channels.
- Assess the feasibility of data solutions for both new and existing customer engagements.
- Work closely with Product teams to define and refine data feed program requirements.
- Advocate for Sensor Tower’s data solutions, ensuring clients maximize value from our services.
Experience we are interested in:
- Experience & Background:
- Technical Expertise:
- Analytical & Problem-Solving Skills:
- Communication & Leadership:
- Mindset & Work Ethic:
- 2–4 years of experience as a Solutions Consultant or Technical Account Manager in a SaaS or technology consulting environment, supporting enterprise accounts.
- Strong understanding of RESTful APIs, ETL pipelines, and data structures.
- Solid knowledge of digital advertising or the mobile industry is a plus.
- Advanced proficiency in SQL, Snowflake, Excel, and Python.
- Experience with data querying and visualization to extract insights beyond the numbers (a BIG PLUS).
- Ability to analyze and interpret data, crafting cohesive, data-driven narratives.
- High capacity to learn and adapt to new technologies, terminologies, and products.
- Experience leading meetings and presentations in both pre-sales and post-sales capacities.
- Excellent communication, presentation, and consulting skills with a service-driven and sales-oriented mindset.
- Flexible, adaptable, and highly organized, with a passion for learning and professional growth.
About Sensor Tower
Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions.
Why Sensor Tower?
Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love!
Our benefits for full-time positions include:
- Flexible time off so employees can shape their time away from work.
- Health and wellness stipend to achieve and maintain a healthy lifestyle through physical and mental fitness.
- Monthly internet stipend and a one-time $500 home office stipend.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.
Top Skills
What We Do
Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions. Sensor Tower data is frequently cited by top-tier trusted media institutions, including the New York Times, Bloomberg, Reuters, CNBC and more, as well as financial and academic institutions.
Why Work With Us
As a globally distributed team that has achieved year-over-year profitability, we attribute our success to both our trusted, innovative product and our talented people. We place a strong emphasis on hiring self-starters who are driven, yet humble, always eager to learn and grow.
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