Technology Reporting Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Technology Reporting Analyst

As a Technology Reporting Analyst, you'll be a key member of the team in driving our efforts to turn data into a narrative that drives decisions. You will harness the power of our technology to gather, analyze, and report on data that uncovers trends, forecasts outcomes, and identify opportunities for improvement.

Key Responsibilities:

• Data Management:

  • Collect and manage data from various sources, ensuring accuracy, completeness, and timeliness.

• Reporting & Analysis:

  • Uses advanced reporting tools to create insightful reports, dashboards, and visualizations that communicate key metrics clearly and compellingly.

  • Provides reports and information support to Technology Leaders and Business Line Managers by developing reports and information dashboards.

  • Assists with the design and development of risk management reporting, metrics, and presentations.

• Insight Generation:

  • Interpret data to provide actionable insights, identifying trends, anomalies, and opportunities for improvement.

  • Design, implement, and maintain moderately complex databases and processes to monitor regulatory and compliance activities.

• Tool Proficiency:

  • Maintains an up-to-date understanding of reporting tools and technologies, recommending upgrades and new tools as necessary.

• Collaboration:

  • Works closely with stakeholders across the organization to understand their reporting needs and deliver solutions that meet these requirements.

  • Collaboration with data owners to define, organize, and develop data mining tools/databases.

• Continuous Improvement:

  • Seeks out opportunities to improve reporting processes and outcomes, leveraging feedback and data to drive enhancements.

  • Oversees monitoring and communications of compliance training requirements to ensure adherence to requirements.

Required Skills & Qualifications:

• Bachelor’s degree in information technology, Computer Science, Data Analytics, or a related field.

• Proven experience with reporting tools such as SQL, Webfocus, Power BI, or similar. Linux knowledge also an advantage.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

• Excellent communication skills, with the ability to translate complex data into actionable insights for a non-technical audience.

• A proactive mindset, with the ability to work independently and as part of a team.

• Demonstrated ability to manage time and prioritize tasks to meet deadlines.

• Basic understanding of IT project management, Agile, systems development life cycle, and technical writing/documentation.

• Thorough knowledge of IT standards, procedures, policies, query and DB access tools, and database backup and migration.

• Strong problem-solving and teamwork skill and strong verbal and written communication skills.

• You have at least 3 years of experience in a Governance-related role.

In a dynamic environment, this role offers the unique opportunity to drive change and contribute significantly to the organization's evolution.

We offer:

• Full-time position, employment agreement

• Excellent package including complex medical care, group insurance, Multisport card, language classes.

• Highly professional, multicultural environment and high standards of work.

• Professional training, opportunity to develop a career path in organizational structures, support in career planning.

• Work in a dynamic team with a supportive inclusive culture and strong values.

• Interaction with Clients and Colleagues across organization.

• Good atmosphere at work and comfortable working environment.

• Flexible hybrid/remote working model following successful onboarding period

Hybrid/flexible schedule:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.