Technology Relationship and Integration - Associate

Job Description
Join our team and play a pivotal role in transforming technology initiatives for Securities Services clients. As a Technology Relationship and Integration Associate, you will be at the forefront of eliminating manual processes and driving efficiency through seamless integration and testing.
In this role, you will oversee the connectivity and testing necessary to onboard and automate current manual processes, aiming to eliminate manual intervention and enhance efficiency. You will transition into the role of Technology Relationship Manager for select Tier 1 clients, ensuring all technology requirements are met.
Job responsibilities:

• Lead and manage the integration and testing processes for Project Hexagon and OMOP, ensuring seamless execution.
• Maintain comprehensive oversight of all builds and deliverables, ensuring that all technology requirements are met throughout each onboarding phase.
• Transition into the role of Technology Relationship Manager for select Tier 1 clients, managing all technology requirements and deliverables during onboarding.
• Act as the primary escalation point for technology-related issues, ensuring positive service delivery from Securities Services technology.
• Collaborate effectively within a team environment, where flexibility and creativity are essential.
• Identify areas for technological improvement based on client feedback and drive these enhancements in collaboration with senior technology management.
• Demonstrate sales acumen by partnering with the team lead and prospective clients representing Securities Services technology.

Required qualifications, capabilities, and skills:

• Proven ability to manage the onboarding process ensuring seamless connectivity and testing.
• Strong leadership skills to transition into the Technology Relationship Management lead role for Tier 1 clients.
• Excellent problem-solving skills and the ability to serve as an escalation point for technology issues.
• Ability to work collaboratively in a dynamic team environment.
• Strong communication and interpersonal skills to effectively represent Securities Services technology.
• Adaptability to meet the evolving needs of clients with advanced technology requirements.

Preferred qualifications, capabilities, and skills:

• The successful candidate will be adaptable and responsive to the dynamic needs of our clients, who continuously push the boundaries of technology.
• They will possess a strong aptitude for managing complex technology integrations and demonstrate a proactive approach to improving client experiences.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.