Technology Operations Lead

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Senior level
Insurance • Financial Services
The Role
The Technology Operations Lead will oversee daily operations of critical applications on the Mainframe, providing L2/L3 support, ensuring SLAs are met, collaborating with cross-functional teams, and leading process improvements while contributing to documentation and knowledge sharing.
Summary Generated by Built In

Provide day-to-day technical leadership to operations team managing multiple critical applications hosted on Mainframe. Proactively monitor and collaborate with Operations and
cross-commit teams on daily basis in solving issues and problems to avoid business impacts.

Key Responsibilities

  • Provide L2/L3 level support to multiple batch and online applications executing on the mainframe.
  • Provide technical leadership to the team ensuring all critical SLAs for batch applications are being met on daily basis.
  • Collaborate with BAU team to get the open production issues reported and fixed as soon as possible.
  • Actively participate in design/code walkthrough and review sessions and provide necessity feedback as well.
  • Partner with the cross-commit, development and business teams to ensure quality solutions are being provided for any problem brought to the team.
  • Contribute and lead the team towards optimization, process improvement, documentation, knowledge sharing.

Required Qualifications

  • 8-10 years of overall hands-on experience in support and development roles in IBM Mainframe.
  • Strong working knowledge COBOL, JCL, DB2, IMS, VSAM, CICS, NDM/FTP
  • Experience working on mainframe tools such as file manager, fault analyzer, job schedulers, CHGMAN   
  • Strong communication skills

Working knowledge of AWS Datalake, ETL and incident management tools such as ServiceNow, JIRA will be added advantage

Timings

(2:00p-10:30p) or 8:15 to 4:45 PM

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Top Skills

Cobol
The Company
HQ: Boca Raton, FL
5,200 Employees
On-site Workplace
Year Founded: 1990

What We Do

For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers' lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and loan every day.

Today, we service nearly 1.5 million customers with over $300 billion in mortgage loan assets, and we consistently rank as one of the nation's top 10 lenders. We are over 13,500 team members strong, recognized as a Top Workplace in the U.S., and are continuing on our unprecedented growth trajectory.

Freedom Mortgage is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Local applicants are encouraged to apply. Employment contingent upon successful completion of a background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision, and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

Come #SoarWithUs and be a part of the Freedom family!

Freedom Mortgage Corporation
951 Yamato Road, Suite 175
Boca Raton, FL 33431
Lender NMLS ID: 2767
www.nmlsconsumeraccess.org

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