Saxon AI

Technology Lead – Genesys

Posted 6 Days Ago

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Dallas, TX

3-5 Years Experience

Artificial Intelligence • Cloud • Machine Learning • Analytics • Consulting

The Role

The Technology Lead – Genesys role involves leading development in Genesys Voice Portal and working with contact center products. Responsibilities include Software Development, Designing, and implementing routing strategies, while collaborating with a diverse team in a global delivery environment.

Summary Generated by Built In

Company Description

Saxon Global is one of the fastest growing Inc. 500 Companies in the U.S., providing enhanced IT consulting and engineering solution services for past 16 years. Saxon Global specializes in Business Intelligence, Mobility, Big Data & Cloud and provides IT tools and services to help organizations across industry verticals such as Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their continued growth.

Job Description

Hi,.

Please go through the job description and let me know if you are interested in the same.

Please reply with your updated resume and expected compensation.

Feel free to contact me on 972-499-6321 for more information.

Title : Technology Lead – Genesys

Location : Dallas, TX

Full time Permanent Role (FTE)

Description:

Skill set : Contact Center Products/Utilities ,Genesys,Supply Chain Management ,Genesys,XML Technologies ,VXML

• At least 4 years of experience with Information Technology

Preferred :

• At least 4 years of experience in GVP (Genesys Voice Portal) development

• At least 3 years of experience in JAVA, J2EE development

• Experience in Avaya, VXML technology and SQL is a Plus.

• Exposure to Routing Strategies like IRD, ORS is a Plus.

• At least 3 years of experience in Software Development and Designing.

• Ability to work in team in diverse/ multiple stakeholder environment

• Experience and desire to work in a Global delivery environment

• Communication and Analytical skills

Regards

Santosh

D:972-499-6321 & Desk: 9723631009 ext 362

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

J2Ee

Java

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The Company

HQ: Irving, TX

361 Employees

On-site Workplace

Year Founded: 2000

What We Do

Saxon Global is a leading Digital Transformation Service provider. Saxon Global helps customers achieve operational excellence using cloud and Digital technologies. Our team of consultants, dedicated certified engineers, and decades of traditional IT experience combine to enable our customer’s success across every stage of the digital transformation journey. Companies in industries across healthcare, financial service, Retail, Telecom, Media, and SaaS rely on our pool of consultants to help them scale securely, automate, modernize their IT and gain efficiencies in private and public clouds.