Technical Writer

Posted 2 Days Ago
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Chennai, Tamil Nadu
Senior level
Cloud • Fintech • HR Tech
The Role
The Technical Writer develops high-quality documentation for enterprise applications, collaborating with teams, managing multiple projects, mentoring less experienced writers, and educating on standard practices.
Summary Generated by Built In

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Interested in helping develop quality documentation in a fast-paced environment? Talk to us about an opportunity to write for a team at Workday, Inc. providing content for the next generation of enterprise business applications!

About the Role

The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.

  • Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.

  • Drafts, maintains, and edits content for release notes and release publications.

  • Reviews UI text for consistent tone and style.

  • Balances multiple projects, including projects beyond normal scope, and works as an integral part of the product team.

  • Prepares content for online delivery.

  • Learns and tests product functionality while writing documentation.

  • Learns and applies Workday writing style using a minimalist approach.

  • Provides regular updates to manager on project status.

  • Mentors new writers with less experience in aspects of the job.

  • Influences product team by educating on our processes and standard methodologies.

  • Attends Agile and team meetings.

  • Contributes to shared projects across the larger team.

About You

We're looking for someone with excellent written, verbal, and interpersonal skills, and someone who is analytical with strong attention to detail, who works efficiently in a lively environment, and can quickly prioritize deadlines.

Basic Qualifications

  • Bachelor's degree and 5+ years of technical writing experience or equivalent. 

Other Qualifications

  • Experience implementing or working with enterprise software preferred.

  • Proficient knowledge of DITA and XML authoring tools.

  • Proactive and able to work independently on multiple projects. 

  • Background in human resources, payroll, finance, or higher education a plus.


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Top Skills

Dita
XML
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The Company
HQ: Pleasanton, CA
14,894 Employees
On-site Workplace
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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