Technical Writer

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, Swagger, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Technical Writer:

• Explain complex software engineering concepts in simple language.
• Write with the reader in mind for leading testing and API products.
• Integrate use case and functional data into user documentation.

Team intro:

Technical Writers at SmartBear write help deliverables for our broad software product portfolio to ensure high-quality user experience for our customers.

Go to our product page to learn more about the SmartBear product portfolio.

You can even have a free trial to check it out 😊

About the role:

As a Technical Writer, you will be a wizard behind the curtain, creating user guides, how-to guides, and more to enhance the user experience. You will work alongside engineers and software developers to ensure the information they provide is comprehensive, accurate, and easy to understand.

• Write, update, and edit documentation for tools for API, test automation, performance testing, or test management.
• Work collaboratively with writers and engineers to research new features, schedule documentation reviews, and publish product information.
• Work with UX designers on UI terms and text.
• Create videos and tutorials.
• Adhere to information design and style guidelines.
• Support cross-organizational activities to help grow the technical writing field.

We are looking for you if you have:

• 4+ years of experience in software technical writing.
• Excellent communication skills.
• Software-related or linguistic higher education.
• The ability to work independently with minimal supervision.
• Firm understanding of software development life cycle.
• English on at least A1 level. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success and the spaces where our teams collaborate to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization – an important distinction. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all our communities.
• SmartBear is headquartered in Somerville, MA, with offices worldwide, including Galway, Ireland; Bath, UK; Wroclaw, Poland; and Bangalore, India.
• We’ve won significant industry(product and company) awards, including the B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-RS1