Search the 39 jobs at SmartBear

As a Product Support Engineer at SmartBear, you will provide technical support to customers, troubleshoot issues primarily via email and chat, and collaborate with development teams to resolve problems while increasing your technical skills. You'll document issues, advocate for customers, and strive to improve issue resolution processes.

The Major Account Executive at SmartBear is responsible for driving billings and annual recurring revenue within assigned strategic accounts, building relationships with C-level executives, managing the full sales cycle, and collaborating with cross-functional teams to support customers’ business goals.

As a Sales Development Representative at SmartBear, you will qualify inbound and outbound leads, conduct high volume outreach, execute marketing campaigns, and collaborate with team members to generate targeted campaigns. Regular training on product knowledge and sales skills will also be provided to ensure professional growth in a high-performance sales environment.

The Customer Success Manager at SmartBear will engage with enterprise customers to build long-term relationships, ensure product adoption, optimize customer experience, and collaborate with internal teams while tracking key performance metrics to enhance customer satisfaction.

The Sr. Manager of Sales Operations will lead the sales operations function, focusing on operational excellence and optimizing sales processes. Responsibilities include collaborating with sales leadership, overseeing forecasting, refining sales tools, and enhancing revenue strategies. The role requires strong leadership and analytical skills, along with advanced proficiency in Excel and CRM tools.

The Senior Counsel, Commercial leads revenue contract negotiations and develops a high-performing contracts team. Responsibilities include managing complex agreements, collaborating with sales and partnerships, advising on global privacy laws, and refining contract management policies.

As an Enterprise Account Executive at SmartBear, you will drive billings and annual recurring revenue within assigned strategic accounts by building relationships with C-Level contacts, managing the full sales cycle, and collaborating with various teams to ensure successful product roll-out and customer satisfaction.

As a Marketplace Sales Manager, you will drive sales opportunities directly with customers and partners for Zephyr products in the Atlassian Marketplace. Your role includes managing the full sales cycle, developing account strategies, and utilizing sales tools like Salesforce to enhance customer engagement and revenue growth.

The Account Executive will engage with customers to drive sales growth, manage complex sales cycles, maintain sales pipeline data, and collaborate with various teams to ensure product success, while building strong relationships with clients.

The Account Executive at SmartBear is responsible for driving sales growth through prospecting, qualifying leads, and managing customer relationships in the EMEA region. This role involves direct engagement with customers to understand their needs, managing sales cycles, and collaborating with teams to ensure successful adoption of SmartBear's software solutions.

The Enterprise Account Executive at SmartBear will drive revenue within named Enterprise Accounts by discovering, prospecting, and qualifying new opportunities while up-selling within the existing customer base. This role involves direct complex sales cycles, maintaining sales pipeline data, and collaborating with marketing and sales teams.

As a Production Support Engineer, you will troubleshoot customer escalated issues, debug application code, provide patches, and communicate effectively with customers and team members. The role requires hands-on participation in problem resolution and collaboration with Engineering and QA teams.

As a FullStack Engineer at SmartBear, you will develop new features and enhance existing services for the SmartBear Platform. Collaborating with global teams, you'll engage in technical discussions, uphold engineering standards, and contribute to the architecture and integration of interconnected SmartBear applications.

The Director of Sales Development at SmartBear will lead the global SDR team, focusing on training, developing managers, and implementing sales strategies to generate qualified leads and support revenue growth.

As a Sales Development Representative at SmartBear, you will qualify incoming leads, perform high-volume outreach, collaborate with Account Executives on targeted outbound campaigns, and receive ongoing training to enhance your sales skills and product knowledge.

As an AWS Partner Sales Development Representative at SmartBear, you will focus on pipeline growth by building relationships with potential customers and AWS stakeholders, collaborating with sales and marketing, and engaging decision-makers. This role involves mastering partnership processes, documenting opportunities, and providing sales leadership with key reporting metrics.

As a Senior QA Engineer at SmartBear, you will lead quality assurance efforts for the ReadyAPI product, collaborating with cross-functional teams to develop testing strategies. Responsibilities include regression testing, automation, mentoring junior engineers, and improving testing processes. You will ensure the reliability and functionality of the product while enhancing team quality culture.

The Enterprise Account Executive will drive revenue through Enterprise Accounts by finding new sales opportunities and increasing retention with existing clients. Responsibilities include managing complex sales cycles, maintaining sales pipeline data, collaborating with teams, and ensuring customer needs are met. Excellent communication skills and a strong interest in technology are essential.

The Senior Director of Sales Enablement will oversee the development and implementation of strategies and programs to enhance sales team performance. Responsibilities include creating training frameworks, facilitating ongoing learning, managing sales content, optimizing tools and CRM systems, and collaborating with various departments to drive sales success through data analysis and performance tracking.

As an Associate Product Support Engineer at SmartBear, you will troubleshoot and resolve technical support issues, work closely with customers and development teams, document customer issues, and continuously improve your technical skills to provide exceptional support.