SmartBear
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As a Sales Development Representative at SmartBear, you will qualify inbound and outbound leads, conduct high-volume outreach, execute marketing campaigns, and collaborate with the sales team to generate opportunities while receiving ongoing coaching and training.
As a Sales Development Representative at SmartBear, you will qualify leads through high-volume outreach methods, manage inbound leads, execute marketing campaigns, and collaborate with an Account Executive for targeted outbound campaigns. You will receive ongoing training to enhance your sales skills and product knowledge.
As a Lead Full-Stack Engineer at SmartBear, you will drive the development of Platform Services, collaborating with teams to create scalable services for multiple products. You'll provide technical leadership, ensure high engineering standards, and engage in discussions with cross-functional partners while overseeing both front-end and back-end development.
The Product Support Engineer at SmartBear will provide in-depth technical support to customers using BugSnag, troubleshoot issues, collaborate with developers for bug fixes, and improve support processes. The role involves working closely with customers and enhancing documentation and tools.
As a Cloud/DevOps Engineer at SmartBear, you will develop and maintain node.js-based Kubernetes operators and Helm charts for SwaggerHub On-Premise. You'll work with cross-functional teams to gather requirements, deliver software solutions, and assist with troubleshooting customer issues.
The Customer Success Engineer at SmartBear will engage with customers to facilitate the adoption of SmartBear products related to API Lifecycle, Testing, Performance, and Design. The role involves providing technical expertise, advocating for customer needs, and partnering with internal teams to enhance customer satisfaction and streamline processes.
The Customer Success Engineer at SmartBear is responsible for educating customers on SmartBear products, facilitating technical adoption, and advocating for customer needs. They collaborate with internal teams and serve as subject matter experts to ensure customer satisfaction and successful use of SmartBear solutions.
As a Backend Engineer at SmartBear, you will develop BugSnag's scalable cloud-based distributed tracing systems. Responsibilities include building new features, improving service efficiency, working within a microservice architecture, and collaborating with other engineering teams and customer engineers to resolve issues.
As an Account Executive at SmartBear, you will drive growth by managing customer relationships, discovering and qualifying new opportunities, and supporting the sales pipeline and strategy execution. Your ability to communicate effectively and collaborate with teams will be vital in helping customers achieve their business goals while promoting SmartBear's software solutions.
As an Account Executive at SmartBear, you will drive revenue growth through new and cross-sell opportunities, managing relationships with valuable customers. You'll represent SmartBear by understanding customer needs, navigating complex sales processes, and collaborating with various teams to ensure successful product adoption.
The Corporate Director of FP&A at SmartBear is responsible for leading financial planning and analysis, overseeing the annual planning and forecasting cycles, enhancing financial systems, and collaborating with business leaders to drive strategic decision-making. This high-impact position manages the financial model, provides insights for budgeting, and supports due diligence efforts, while also leading a team within the finance department.
As a Lead Developer Advocate at SmartBear, you will leverage market knowledge and technical content to communicate the value of SmartBear's tools. You will work closely with observability teams to advocate for customer needs, produce technical content, and engage with the developer community through public speaking and relationship building.
The Sales Development Representative (SDR) position at SmartBear involves qualifying inbound leads, conducting high-volume outreach, converting leads into the sales pipeline, and collaborating with Account Executives on outbound campaigns. The role offers significant opportunities for professional growth and training.
In this role, you will provide advanced technical support to customers using BugSnag, troubleshoot issues, collaborate with development teams, and potentially mentor junior staff. You will also work on bug fixes and product enhancements, ensuring excellent customer service and technical expertise.
As a Software Engineer at SmartBear, you'll develop the Pactflow platform, collaborating with engineers, UX designers, and product managers. You will implement new features, participate in code reviews, and ensure high code quality through TDD or BDD. You'll also focus on clean coding and contribute to Open Source libraries.
As a Senior Software Engineer at SmartBear, you will address customer escalated issues, debug application code, provide technical solutions, and collaborate with support, engineering, and QA teams. You will be responsible for communicating problem status and developing customer patches when necessary. Weekend support and rotational shifts are required.
As a Senior Software Engineer, you will address customer escalations, debug application code, provide solutions, patches, and communicate effectively with customers and support teams. You will be involved in problem resolution and root cause analysis, ensuring timely support while working collaboratively with engineering and QA.
As a Senior Product Support Engineer at SmartBear, you will provide in-depth technical support for BugSnag users, troubleshoot issues, collaborate with development teams, mentor junior members, and help guide customers in the integration of open source notifier libraries into their applications.
The Senior Product Support Engineer will provide in-depth technical support for BugSnag, troubleshoot customer issues, collaborate with development teams, identify bug fixes, and mentor junior team members while enhancing their technical skills.
As a Senior Product Support Engineer, you will provide technical support and troubleshooting for customers using BugSnag. You will collaborate with development teams, mentor junior members, and work on bug fixes and enhancements. The role involves in-depth investigations of technical support issues and advocating for customer needs.