Technical Writer

Company Description

At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career. Founded in 1999, i360 is a growing GOVCON professional services company looking for motivated individuals excited to embrace a fast-paced environment while applying strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. You have a home with us if you enjoy solving complex business problems through business consulting and technology implementation. At i360, we offer unlimited professional growth and career possibilities.

This is a fully on-site position in Oklahoma City, OK.

Job Description

• The Technical Writer will work with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.
• The Technical writer will create technical documentation including:
  • User documentation
  • How-to guides
  • Integration guides
  • Computer systems operation guides
  • Product specifications that increase the experience for the digital platform

Qualifications

• Bachelor’s degree in English, communications or other related discipline.
• Five years of IT technical writing and documentation experience, graphics and presentation support, and/or maintenance of website content is required.
• Must have substantial knowledge of the capabilities of computer systems and demonstrate good communication skills and the ability to work independently or under general direction only.
• Demonstrated excellent customer service skills.
• Strong communication, presentation, analytical, and technical skills.
• Proficient in Microsoft Word, Power Point, and Excel.
• Demonstrated ability to work independently with minimal supervision.
• Must be able to clear a federal background investigation - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• Must be a US Citizen or have a Green Card.
• Workdays: Monday-Friday

Additional Information

Salary Information 
Salary is commensurate with experience, ranging from $90,000 to $94,000.

i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Benefits

• Referral Bonus
• (401k) Matching
• Holidays – Eleven
• Adoption Assistance
• Utilization Bonus Plan
• Tuition Reimbursement
• Technology Reimbursement
• Family Leave, Maternity, Paternity
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• Perks at Work – Employee perks program that helps you live a better and healthier life.

What You Can Expect from Us

• At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career.
• Meaningful work. Our employees often tell us that their work gives them a sense of purpose as it supports many federal agencies.
• Leadership that cares. Our leadership team has prioritized creating a culture that appreciates and takes good care of its people. As a result, being an employee of i360 means you are part of the i360 family, and you matter.
• Flexibility. We value work-life balance because we know that happy employees create happy customers.

Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.