Technical Writer Senior

Posted 2 Days Ago
Be an Early Applicant
3 Locations
Senior level
eCommerce • Fintech • Information Technology • Payments • Software
We are the leader in financial technology and services for financial institutions and businesses of all sizes, globally.
The Role
As a Senior Technical Writer at FIS, you will engage in complex documentation projects, requiring effective planning, investigative skills, and proficiency in various documentation tools. You will analyze client needs, create written materials, ensure quality control, and maintain strong relationships with clients. The role demands a high level of communication and teamwork, alongside critical thinking skills to convey complex topics clearly.
Summary Generated by Built In

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
About the team:

Team Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses knowledge in a specific business area.

What you will be doing:

• Requires effective planning, scheduling, researching and writing skills
• Thorough knowledge of information mapping concepts
• Skill in investigation and analysis, preparing written material and business communication and training
• Proficient with the following software: Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp), DITA, Jira & SharePoint
• Skill in evaluating documentation, production and quality control and publishing system operation
• Skill in understanding and focusing on client needs, establishing credibility and building relationships with clients
• Skill in editing writing for punctuation, syntax and grammar
• Ability to communicate effectively verbally and in writing
• Ability to establish and maintain effective working relationships with employees, clients and public
 

What you bring:

  • 6-10 Years experience in Technical Writing /Certification
  • Writers from a Banking/Fintech Domain.
  • Very Good Verbal and Written Communication.
  • Ability to apply critical thinking skills to writing and communication.
    Understanding of types of technical documentation and how to choose the right one.
  • Skilled researcher and editor.
  • Capable of quickly learning complex topics and communicating them to others.
  • Written Skills, Communication Skills (Verbal and Written), Teamwork

What we offer you:

  • Competitive salary and excellent bonus potential.
  • Attractive benefits including private medical cover, dental cover, and travel insurance
  • Training on documentation tools.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Top Skills

Adobe Acrobat Professional
Adobe Robohelp
Excel
Microsoft Powerpoint
Microsoft Visio
Microsoft Word
The Company
HQ: Jacksonville, FL
57,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).

Why Work With Us

The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive
impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together

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