Technical Writer II - AJC

Cox Enterprises and the Atlanta Journal Constitution (AJC) is looking for a Technical Writer II to join the team.
As the Technical Writer, you will join the AJC product team, working closely with product managers, software developers, UI/UX designers, platform engineers and end users. You will create clear, user-friendly documentation for our internal tools, content delivery platforms, and user interfaces, ensuring both technical teams and end users can effectively utilize our technology stack. Additional responsibilities include support for architectural review discussions and process workflows.
Responsibilities:

• Create documentation after a thorough collaboration with subject matter experts and technical leads
• Disseminate technical information in easy-to-understand language for non-technical audience
• Create and maintain technical documentation for our delivery platforms and internal tools
• Document APIs, SDKs, and integration procedures for our content management systems
• Work closely with development teams using Agile methodologies
• Use version control systems (like Git) to maintain documentation
• Create user guides and technical specifications for new features and platform updates
• Document UI/UX workflows and design system components
• Develop and maintain a consistent documentation style guide across technical platforms
• Collaborate with QA teams to ensure documentation accuracy and completeness
• Document system and process workflows
• Excellent technical writing skills
• Excellent verbal communication skills

Minimum Qualifications •

• Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Proficiency with Zendesk, Microsoft Suite and documentation tools
• Experience with markdown and docs-as-code approaches
• Understanding of software development lifecycles and UI/UX documentation
• Ability to read and understand basic code (HTML, CSS, JavaScript) for documentation purposes
• Strong technical comprehension skills to translate complex systems into clear documentation

USD 65,500.00 - 98,300.00 per year
Compensation:
Compensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.