Technical Training Facilitator

Company Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Technical Training Facilitator plays a pivotal role in advancing organizational excellence by designing, creating, implementing, and managing a comprehensive technical training program. With a focus on cultivating a skilled and proficient workforce, this role aims to bridge the gap between current capabilities and evolving technical requirements. By conducting thorough needs assessments, developing cutting-edge curricula, and employing innovative training methodologies, the Technical Training Program Specialist ensures that personnel acquire and master the essential technical skills necessary for optimal job performance. This position is dedicated to fostering a culture of continuous learning and professional development, contributing to the overall success of T5 and the advancement of our personnel.

RESPONSIBILITIES

• Create engaging and effective training materials, including presentations, manuals, e-learning modules, and hands-on exercises that align with organizational goals and address the specific technical skills and knowledge required, ensuring they are up to date with the latest industry trends and technologies.
• Deliver technical training sessions through various formats, such as instructor-led training, virtual classrooms, webinars, and workshops, ensuring participants grasp complex concepts and practical applications.
• Conduct assessments to identify the training needs of employees and teams, collaborating with stakeholders to understand technical skill gaps and learning requirements.
• Training facilitation
• Develop and implement evaluation mechanisms to assess the effectiveness of training programs, collecting feedback from participants and stakeholders to continuously improve content and delivery methods.
• Utilize Learning Management Systems (LMS) to organize and track training initiatives, managing course enrollment, tracking participant progress, and reporting requirements.
• Work closely with subject matter experts (SMEs) and site training representatives (STRs) to ensure the accuracy and relevance of training content, incorporating real-world examples and case studies.
• Utilize instructional design principles, adult learning theory, and instructional technologies to design and develop high-quality learning materials, including online courses, e-learning modules, instructor-led training materials, job aids, and assessments.
• Stay updated with the latest trends, technologies, and best practices in instructional design and adult learning. Identify and recommend innovative approaches to enhance learning experiences.
• All other duties consistent with your role as you may be assigned by T5FM management.
• Up to 75% travel

Qualifications

EDUCATION AND EXPERIENCE

• Minimum 5+ years of mission critical environment experience
• Minimum 1+ year of Learning Management System experience
• Experience with Camtasia, Snagit, Adobe Suite products is a plus
• Experience with instructional learning methodologies is a plus
• Train the trainer certification a plus

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional organizational, quantitative, and problem-solving skills, required.
• Exceptional attention to detail, required.
• Ability to approach problems both logically and creatively, required.
• Ability to interact professionally with all levels of the organization, required.
• Strong organizational and time management skills 
• Highly collaborative with proven ability to build strong partnerships
• Excellent written, verbal, and interpersonal communication skills
• Highly computer literate with proficiency in windows OS and related business and communication tools
• Ability to create and modify training content within Learning Management Systems (LMSs)
• Project management skills, balancing multiple projects and competing priorities
• Independent self-starter

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.