Technical System Engineer - Cloud Productivity Solutions (all genders)

THE ROLE & THE TEAM

As a Technical System Engineer, you will be a key player in managing and integrating both third-party and in-house enterprise solutions. Your primary focus will be on improving our digital workplace experience through platforms like Google Workspace, our social intranet, and collaboration tools. You will work within our Digital Workplace Team to automate processes, streamline solutions, and enhance employee self-service offerings, driving innovation and optimization across our productivity applications and workplace solutions.

Find out more about our IT Consulting & Operations team here:
https://jobs.zalando.com/en/what-we-do/it-consulting-and-operations

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Technical Ownership: Manage and maintain our current third-party solutions with a future involvement in productivity applications

• Requirement Analysis and Consultation: Analyze business requirements, consult with internal and external partners regarding technical feasibility and solution design, and act as the technical lead for identifying and implementing third-party software solutions.

• System Operations and Support: Ensure smooth system operations with a user-oriented mindset in a cross-functional product team. Handle 2nd and 3rd level support requests, following defined incident management processes.

• System Integration: Integrate new systems into the corporate applications landscape, ensuring proper data provisioning in accordance with Zalando Tech best practices and standards.

• Documentation and Operational Excellence: Create technical documentation and drive operational excellence within the team.

• Code Review and Improvement: Perform code reviews, identify areas for improvement, and ensure adherence to best practices, coding standards, and security guidelines.

• Productivity Applications: Focus on our digital workplace solutions and experience (e.g. Google Workspace), and automation processes, enhancing our productivity applications and driving innovation in these areas.

• Project Management Experience: Demonstrated success in managing projects from start to finish.

• Stakeholder Management: Proven ability to build and maintain relationships with stakeholders to ensure alignment and satisfaction as Saas Application Owner

WE’D LOVE TO MEET YOU IF

• You have at least 4 years of experience as a System Engineer within application management/integration, with responsibility for enterprise solutions, especially Productivity suite solutions.

• Excellent communication and project management capabilities, with the ability to lead discussions among team members, stakeholders, business users and external partners.

• Strong expertise in at least one or more of the following scripting languages and technologies: Python, Kubernetes, SQL, Node.js, PowerShell, JavaScript, TypeScript, AWS, or other web technologies.

• You have experience in developing and maintaining integrations with third-party systems using REST/SOAP APIs, SCIM and other relevant protocols.

• You are proficient in debugging and troubleshooting complex issues on SaaS solutions.

• Strong knowledge of cloud-based productivity suites administration, particularly Google Workspace, with experience in scripting for task automation and other repetitive processes.

• Fluency in English; German is a plus.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• Two paid volunteering days a year

• In a hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching are available

• Drive your development through our training platform and biannual peer-to-peer review

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
https://jobs.zalando.com/en/our-culture/diversity-and-inclusion