Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing :
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Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.
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Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
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Controls user access and passwords.
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Proposes and implements system enhancements that will improve reliability and performance of system.
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Monitors usage and performance.
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Trains personnel on system usage.
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Troubleshoots server, software and hardware issues.
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Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
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Researches, evaluates and recommends software and hardware products.
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Supports Web access and electronic messaging services and maintains a secure systems environment.
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Provides new hardware specifications to users based on application needs and anticipated growth.
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Other related duties assigned as needed.
What you bring :
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Must be amenable to work on shifting schedules
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Must be amenable to work on a Hybrid Setup (2x a week onsite)
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Preferably with experience in IT Service Desk or Technical support, handling incidents
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College Undergraduates with relevant experiences are welcome to apply
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Prior banking or finance related experience a plus; personal banking or mobile banking experience preferred.
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Customer service oriented; advocates on behalf of our clients
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Strong analytical skills
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Organizational and time management skills required (ability to juggle multiple priorities at a time)
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Self-starter with proven ability to work independently
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Good oral and written communication skills
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Strong problem-solving skills
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Previous experience using SNOW (ServiceNow) is desirable
What we offer :
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A competitive salary and benefits, including HMO on Day 1
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Great workspaces with dedicated and motivated colleagues
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A variety of career development tools, resources, and opportunities
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Work for an organization that champions Inclusion and Diversity
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Top Skills
What We Do
FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).
Why Work With Us
The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive
impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together
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