Technical Support Lead - Drilling Services
Are you looking for an interesting and inspiring opportunity?
Would you like be a part of our reginal Drilling Services Product Line?
Join our innovating Field Services team
Our Drilling services Team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.
Partner with the best
As a Technical Support, you will work closely with customers and supervise the daily operations of your team within the region. You'll provide technical guidance and insight to support the delivery of customer projects. You will play an essential role in identifying improvements to products, processes and procedures.
As a Technical Support Lead, you will be responsible for:
- Lead Directional Drilling and MWD Tech Support Teams in KSA.
- Presents projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space and occasionally to senior leaders in partner technical teams.
- Providing resolution to a diverse scope and range of complex problems at the well site.
- Handles complex medium term project processes. Department must define approaches. Variety due to customization to client needs.
- Handles important business unit clients and Complex processes requiring involvement of many stakeholders, both at the client side.
- Utilizing broad knowledge of the product line's tool(s) and/or service for data analysis when required
- Ensuring work is evaluated upon completion by local Operations Management and the external Customer to ensure objectives have been met.
- Conducting all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements and Baker Hughes Core Values.
- Acting as a project leader and mentoring/developing Directional Drilling and MWD Tech Support Engineers
- Executing other related duties as assigned.
Fuel your passion
This is needed to be successful in this role:
- Have Bachelor’s degree and significant relatable experience
- Have at least 5 years' experience as a field specialist
- Have thorough mechanical and application proficiency in one or more product lines.
- Be competent in medium to high-risk applications in other product groups.
- Minimum of 5 years of experience in Directional Drilling product line as Directional Drilling or MWD Tech Support engineer.
- Team leader experience, minimum 2 years.
- Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
Work in a way that works for you
This is a regular office position (no rotation)
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Top Skills
What We Do
Get new oilfield tools and chemicals delivered directly to your door from Baker Hughes. Frac plugs, packers, setting tools, drill bits and much more.
