Technical Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu
Entry level
Logistics • Transportation
The Role
The Technical Support Engineer will provide first-line support, handle incidents, audit PMS data, and assist with technical database preparations. This role includes analyzing requests, ensuring data quality, and managing job repositories to support the Planned Maintenance System for the marine industry.
Summary Generated by Built In

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries.  Wilhelmsen Ship Management Chennai is looking for a Technical Support Engineer for it’s Global PMS Support Team.If you have an innate ability to adapt to a dynamic and ever evolving environment, then this is a opportunity you should not miss. If you are energetic, enthusiastic with a high level of drive and determination and eager to increase your experience in Planned Maintenance in the Marine Industry, then we at Wilhelmsen can tap your hidden potential.

Enlisted below is the main responsibility for this position:

Formal authorities

  • Analyse and resolve vessels PMS requests and reported incidents.
  • Monitoring PMS system overdue Jobs and running hour updates regularly and take corrective action.
  • Auditing of PMS data to ensure that data
  • Assisting PMS technical database preparation tasks.

Main responsibilities

  • Perform Service desk duties, 1st Line Support, Incident handling.
  • Provide prompt and accurate feedback to ensure quality work on service requests.
  • Regular auditing of PMS data and take corrective actions when required.
  • Perform technical assistance and support for reported incidents related to Planned maintenance system (PMS).
  • Involves in PMS database building project to handle Manual Analysis, Quality control of data
  • Maintain Global and Vessel Specific Job Repository

Application dateline: 2nd March 2025

Work Location: Chennai, Tamil Nadu

#LI-POST

#WSM

Top Skills

Pms
Technical Support
The Company
Lysaker
5,400 Employees
On-site Workplace
Year Founded: 1861

What We Do

Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin.

Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further.

We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade

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