We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.
About the Role:
We are looking for a Worker Operations Engineer to join our dynamic team. In this role, you will focus on optimizing and maintaining the operational infrastructure that supports our workforce tools and systems. Your responsibilities will include automating workflows, managing data integrations, and ensuring that our systems are running efficiently to support the broader operations team. With a foundation in systems engineering and process automation, you will be crucial in improving performance and solving operational challenges. A solid 2-3 years of experience in a related field is preferred.
Key Responsibilities:
- Develop, deploy, and maintain automated processes to improve operational workflows and efficiency.
- Collaborate with cross-functional teams to understand operational needs and implement automation solutions.
- Monitor, troubleshoot, and resolve issues in operational systems and integrations with a focus on minimizing downtime and disruption.
- Manage data integrations between various internal systems and third-party tools to ensure smooth data flow and process continuity.
- Continuously optimize operational performance and identify areas for improvement.
- Maintain documentation for automation processes, system configurations, and integration workflows.
- Stay informed on industry trends, emerging tools, and best practices related to systems operations and automation.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant certifications are a plus.
- 2-3 years of experience working with systems automation, process optimization, and managing operational tools.
- Strong knowledge of scripting languages (e.g., Python, Bash) for automating tasks and workflows.
- Proficiency in SQL for data manipulation and integration tasks.
- Experience with systems integrations and working with large-scale databases or cloud services.
- Strong troubleshooting and problem-solving skills to independently resolve operational issues.
- Excellent communication skills, capable of explaining technical concepts to both technical and non-technical audiences.
- Attention to detail and a commitment to ensuring system reliability and efficiency.
- Self-driven with a focus on continuous learning and improvement in automation and operations.
System Requirements:
- Minimum 15Mbps internet connection.
- i5 processor or equivalent.
- Minimum 12GB RAM.
- Quiet working environment.
- Stable power and internet connection.
Note: This position is fully remote, but we are currently not considering candidates based in the US or Canada.
Top Skills
What We Do
Clipboard Health uses technology to help nursing facilities (SNFs, senior care, hospitals) get the right nurse at the right place at the right time (CNAs, LVNs, RNs, NPs, etc). There is a well-known shortage of nurses nationwide, meanwhile many new nursing graduates are still unable to find a job 18 months after graduation. Clipboard health aims to solve this problem for the 4 million nurses who comprise one of top three most common jobs in the country. With a presence in multiple locations around the country, Clipboard Health is an alumnus of the incubator Y Combinator.
