To support our systems across EMEAI, including lanes / gates/ CT-machines, across infrastructure servers to ground level edge devices. Provision of 2nd and 3rd line support to track hardware, asset management and to configure remote accessed hardware.
Working with Development and Testing implementation departments on checkpoint systems.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
- Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware.
- Maintain Windows and SQL Server environments.
- Configure and install APC UPS’s.
- Maintain Linux systems.
Time Management
- Ability to organize time to prioritize workload and meet department objectives
Communication
- Effectively liaising with all stakeholders.
Team Working
- Working within the Service Department and with the Development and Testing implementation departments on current and future systems
Cross Functional Working
- Continually build relationships with internal stakeholders to achieve the successful maintenance of checkpoint assets
- Will need to work with the commissioning team to gain controls experience and understanding of the interfaced systems.
Health & Safety
- Always follow and promote Group and Company policies and procedures.
- Ensure all Company equipment and personal PPE is properly used.
Equality
- Fully understand and adhere to the Company’s Equality Policy at all times
Company Values
- All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Requirements
Criteria
Essential
Desirable
Skills & Attributes
- Solid working knowledge of:
- Windows Server
- SQL Server
- Linux
- Windows Operating System
- Network Infrastructure and cabling
- High level of problem solving capability
- Root cause analysis and technical report writing
- Fluent written and spoken English
• Knowledge of PLC Controls (Not Essential)
Experience
- High level IT knowledge and proven experience of working successfully within a technical support role
- Wide ranging technical background
- Previous experience in all or some of the following areas:
- Automation
- Control systems
- Kubernetes configuration experience
- Controls experience and understanding of the interfaced systems
Qualifications
Higher level qualifications or equivalent
IT, Controls qualifications to be taken into consideration
Other
- Ability to support on-site across region and travel as required
- Flexible approach to work office hours and provide out of office hours support, when required (dependant on rota)
- 5 Year traceable work history for airside passes and CTS checks
- Valid UK Passport
Original Posting Date:2024-11-04
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
