Technical Support Engineer (m/w/d)

Posted 2 Days Ago
Be an Early Applicant
Neufahrn, Bayern
Entry level
Hardware • Internet of Things • Logistics • Software
The Role
The Technical Support Engineer at Avnet Embedded coordinates and resolves customer issues for embedded computer modules, provides product support, advises sales during the design phase, manages technical documentation, and collaborates on customer demonstrations. They must have a technical background and good communication skills.
Summary Generated by Built In

Avnet Embedded

Avnet Embedded supplies the full range of standard embedded modules - From simple built-in displays to full custom-built data center server solutions - as well as customized module designs to suit any product or application. Whatever technologies customers need to give their product the competitive advantage, Avnet Integrated can support with design, configuration, manufacturing and installation.

Ihre Aufgaben:

  • Koordination und technische Bearbeitung von Kundenproblemstellungen (Klassifizierung, Analyse, Lösungserarbeitung, Entwicklungskoordination, Zeitmanagement) für unsere Kunden in Europa und weltweit
  • Produktunterstützung für unsere Embedded Computer Module und Single Board Computers auf x86 und ARM/RISC Basis für industrielle Anwendungen in der Medizintechnik, Automatisierung, Transport & Logistik und Gebäudeleittechnik
  • Technische Vertriebs- und Kundenberatung während Design-In bis Design-Win Phase
  • Zusammenarbeit mit den Vertriebskollegen im Avnet-Konzern
  • Pflege von Board Support Packages und BIOS Updates
  • Erstellen von Kundeninformationsmaterial wie Application Notes, White Papers, etc.
  • Verwaltung und Pflege der „Web“-Inhalte
  • Erstellen von Messeaufbauten und Demonstrationsaufbauten für Kunden

Ihr Profil:

  • Technische Ausbildung oder alternativ Studium (FH oder Universität) der Elektro- und Informationstechnik, Embedded Systemtechnik, Informatik oder einer vergleichbaren Fachrichtung, alternativ technische Ausbildung mit Berufserfahrung
  • Systematische Arbeitsweise
  • Spaß an neuen Technologien
  • Professionelle Kommunikation mit Kunden und Kollegen auch in schwierigen Situationen
  • Sowohl teamorientierter als auch selbstständiger Arbeitsstil
  • Gute Microsoft Office Kenntnisse
  • Gute Englischkenntnisse in Wort und Schrift

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.


Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].

Job Applicant EMEA Imprints

The Company
HQ: Phoenix, AZ
11,000 Employees
On-site Workplace

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology.

Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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